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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1840 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,840 reviews
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the added protection—it gives you extra peace of mind with your purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sp happy we have purchased this protection as it covers all of our Best Buy products, gives us peace of mine when we have difficulty with our electronics. The protection plan also saved me $300 when I had my new computer set up and programed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this for all products. Don’t skip it, you’ll be thankful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection over your nee purchase is always the best way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service EVER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was compromised, and the Geek Squad were able to get it in right away and fix it. I have had this service for over 10 years and won't go without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use yet so no issues.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the service so I have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding protection for all you buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have bought the protection for my products. Best quality, customer service, and they explain the full coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clumsy Persons best Friend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clumsy? This is for you! I recently signed up for the Monthly Best Buy Protection plan, and I have to say, it's an awesome investment for anyone who wants to ensure their devices are protected. The plan offers coverage for up to 24 months and covers everything that breaks. I was pleasantly surprised to find that it was even included in my Total Tech package, which made it an even better deal. I highly recommend this protection plan to anyone who wants to avoid the stress and financial burden of dealing with unexpected repairs. With the Monthly Best Buy Protection plan, you can rest easy knowing that if something goes wrong with your device, you can easily get it fixed or replaced without breaking the bank. One of the best things about this plan is the peace of mind it offers. Whether you're worried about drops, spills, or other types of damage, you can trust that your device is covered. The customer service at Best Buy is also top-notch, and I've had great experiences with them in the past when I needed help with a device issue. Overall, I can confidently say that the Monthly Best Buy Protection plan is an excellent investment for anyone who wants to protect their devices and avoid unexpected repair costs. It's a small price to pay for the security and peace of mind that come with knowing that your devices are covered in case of damage or malfunction. I highly recommend this plan to anyone looking for comprehensive device protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    need to get

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection is worth it! Geek Squad handled my laptop repair quickly and hassle-free. Peace of mind for any expensive tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This coverage eases our minds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing that our devices can be protected! We will always carry the total!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG 48B4 Oled TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG 48B4 oled tv! This is a wonderful television. Thus far I haven't had any problems with this set. Outstanding picture quality. I also have the LG 55C2 oled tv and the LG 48A2 oled tv and I have to say that switching from television to television I believe that the B4 oled is more than a match for the LG C2 performance wise. I haven't tested them side by side but I know that it is extremely close. Love this addition! But the picture quality has me wishing that I brought a larger size.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good investment

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can rest assured my products are protected and safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have for any worthwhile product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always gives you a strong sense of peace of mind and peace knowing your valuables are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal in twon!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is a great bargain! I only buy electronics from Best Buy because of this feature. All our appliances and electronics are covered for very little money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan on the market. Have had several of my electronics, no hassle and always backed by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One less thing to worry about

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind knowing I'm covered for all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan on television

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful that I purchased the extended protection plan after the original plan expired. My television was replaced without charge and no hassel. They were wonderful to work with for this, as my television was a few years old, I got a newer one that was the same brand and very comparable to the one I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection is always worth it. I don’t have to worry when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value for Protecting Purchases

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier with getting total tech protection for all my Best Buy purchases. Two day shipping and the extra return window also comes in clutch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth knowing your products are covered for 24 months!

    I would recommend this to a friend