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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1840 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,840 reviews
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product for the peace of mind that it brings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad excellent. Service is always there for you no matter what the issue is I recommend them very highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers great products and prices for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always recommend the protection plan you cannot go wrong with it. I would always recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have that peace of mind when you purchase something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not best protection plan…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement was downgraded in refund amount due to updated value. I had to cover difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to be protected in case something happens to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never go without protection on any of my devices. A must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extended extra protection warranty for 24 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has proven it's worth several times for our family. It usually pays for itself before the mid point of the year our of the 24 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great add-on service that keeps you within that window of failure for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have always enjoyed this - if for no other reason than the extended return option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounted tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen were very professional. The set was quick and sufficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up new machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    transfer info from old machine to new one. Explained the set-up and showed performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty on electronics PERIOD! Easy to use and always so helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and quick customer service. Walk you through the whole process making it a stress free experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service don’t ever have to worry about getting warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech - Extended warranties, app. Removal.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major purchases are protected for all purchases you make. This warranty covers Apple care , ventor extended warranties, extended service plans, discounts on appliance installations, discounts in appliance warranties, free removal and disposal of old appliances, great customer service line and geek squad support .. this is the way to go.. by bundle if all your smart home technologies in one place (Best Buy ) having this plan is simply the way to go …. So far in 2024 we have saved over $1,000 on extended warranties, appliance removal, repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buys Extended Warranty Plan Has Been AWESOME!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outside of AppleCare I've normally been skeptical about big box store warranty plans. Best Buy has changed my mind about that. Having piece of mind every purchased product is covered and the added direct support you get from Best Buy has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy is always there to help if I need it, I always have a pleasant experience with their customer support team. BestBuy always has my back, couldn’t imagine trusting anyone else!

    I would recommend this to a friend