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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1848 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,848 reviews
  • Rated 4 out of 5 stars

    Warr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warrantee for stuff. Never used so hard so say if its worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worry Free

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feel worry free knowing I have up to 24 months of protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy it if you need a extra perks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy protection plans but I signed up for total tech because it included mounting a TV which would be just as expensive. For 2 years I get protection as well. Why not? Rating it a 3 because I usually don't get plans. I've never submitted a claim so can't comment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    NA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good have. If something comes up I will update my review

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ineffective warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am confused about how this warranty works. I was told by the Geek Squad that the memory drive in one of my computers needs replacing, but they didnt replace it. I don't know if they are trying to wait until the warranty expires so they don't need to fix them are what.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind to know I can call geeks squad or take products to them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Program total tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been an excellent choice for us the total tech is awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small print

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read small print. We weren’t charged for protection plan at time of purchase but one year later our card was automatically charged $199 to renew it for a year. We did not want this. They did credit us after a phone call but just beware

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the protection plan---It saves money!!! It is inexpensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection for low cost. Highly recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The don't know what the actual warranty states. Buyer beware. Read the warranty. South Arlington Tx

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    TNT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is worth the price, especially for big ticket items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Offer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the opportunity to have the monthly Best Buy Protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    monthly best buy protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy delivers and has been very quick response

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the tv sounds is great and picture is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Monthly Best Buy Protection (up to 24 mo.)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far all is good, with any luck I will never need this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is only good for 2 years and you have to keep paying for it if you have to file a claim on it. That's a rip-off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds like a good protection plan. I have not used it yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good service . I am fully satisfied with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this service to family and friends.

    I would recommend this to a friend