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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1840 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,840 reviews
  • Rated 5 out of 5 stars

    Enjoy the peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the peace of mind of having an additional plan. Seems like a great value when you factoring in replacement costs. Keep up the great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nancy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good and Good customer service and friedly, caring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv office or bedroom

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi quality. Great picture. It is very easy to install. The price was good for the value of the TV. Compared with others and this one stood out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so easy... Almost too easy lol, and if its not there, they'll have it shipped to your home or tell you of another location that has it... Or if yiu want just refund you. very simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very helpful in setting up the iPad quickly and politely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy total yearly plan is worth every penny. I have been able to replace several items that were damaged without any hassel. The factory warranty is just not good enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good product! I recommend it absolutely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this free coverage. I hope I don't need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always there. big or small issues Geek Squad rules

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Buy Protection a lot and I would say this is the best protection for the money. I have always had the help i have needed. I would let everyone know that they should have the Monthly Best Buy Protection. It is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. Very professional and helpful. Would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works well with Apple iPad. Happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great investment, covers all purchases and other electronics you may own. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 in samsung tizen tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Great picture. Quick on line purchase and puck up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great i brought it for my son he did great in school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 Month Protection Plan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that if you like to buy any new electronics that this is a must have! They are on top of their game. I do use this occasionally and will always purchase this, even for the cheaper electronics it is handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did great fixing my item. will always use this protection plan

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value that comes with the Total membership. Has saved my butt a few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my computer which only needed cleaning. I love the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives us extra piece of mind knowing that all of our purchases will automatically come with extended warranties (up to 24 mo.) because we purchased the Totaltech Membership, so far we're EXTREMELY happy with it and HIGHLY recommend it to everyone! Why we're "EXTREMELY" happy, because not only do we get extended warranties and a longer return window we also get free installation for our Best Buy purchases. Our membership covered the entire cost of installation of our new appliances (Electric Range & Over the Range Microwave Hood), plus installation of 4 TV's mounted on the wall, 3 soundbars also mounted on the wall under the TV's and we also had an in wall plug installed behind one of the TV's which hides the cords inside the wall. All the installers have arrived on time and have all been very professional - we HIGHLY recommend!

    I would recommend this to a friend