Customer Ratings & Reviews

Helps in everything! Definitely get it! It was very useful

This was a good purchaze I’m happt thath i ovught this

This has come in handy time and again! Highly recommend!

Glad you can protect the expensive things you purchase

not as good as it used to be, u dont get crap for it..

Fantastic picture so far. Sono speaker amazing so far.

This is a pretty good program. Definitely recommended

this was a good decision to get this very glad i did

Best mount! Easily movable and adaptable to any room!

Not covering incedintal failure. Just says they will send aomeone out it three days and i am standing in the front of the syore with a broken 70” TV and after spending extra money on product replacement they wont replace the product. Wont refund the money for the best buy coverage amd i have to buy another TV. Wont be shopping here anymore! I have spent $50,000 plus at this store and i wont spend another dine. No customer service and no

The Picture and sound were awesome. Easy to install

I am not happy. I got the protection because I was told that if I have any issue they would take care, go home, and fix my equipment. My LG 48" TV has an issue with some apps and I told them and they said I needed to bring it to the store. I am not doing that. I am not going to take the risk of breaking something that then would not be covered by the guarantee. If I take the TV to the store it would be to return it.

Read the fine print. After the 24 months you will have to purchase additional warranties and the prices are different for each product. I always get screwed on my warranties. They need to go back to by product warranties. I have to replace my 70" 2 year old TV. Adding more to the global junk pile cause of course I can't use my Total Tech.

Expensive for what you get. I don’t see a big benefit

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Nobody should buy this because its way too cheap of helpers that they send to put together

slow, sluggish, not so good picture and wish I had not bought it. First tv was awful and Best Buy exchanged it for a new one and same issue are occurring...It was not so inexpensive that you'd expect such poor performance

It sucks ... you end up paying 400 for a two year warranty... huh? Unless you plan to buy alot of stuff for delivery (delivery service notorious for damaging appliances)from bestbuy total tech is not worth it.

I’ve provided numerous 5 star reviews over the past 6+ years because they provided a great service. Past tense is key. Best Buy management has dropped install services from the Total Tech plan so now it’s time for my family to drop you.

Have had to deal for almost 6 weeks in fixing my tv. After 2 no shows and 3 cancelled appointments, ended up brining the tv to the store myself. The people in the store were helpful, but for what I paid for this and being a total tech member, my time was not respected at all.