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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1848 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 1,848 reviews
  • Rated 1 out of 5 stars

    n/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not purchase a sound bar with this order. Not needed as have surround sound in place

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not complete

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My relevision is still sitting in the box waiting to be mounted. Nor esponse from geek squad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unhappyzen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless, waste of money. Product not hooked to my devices

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lies

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lies lies lies they say you dont have one and hang up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Annoying "free" you can't decline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never wanted this "free" item. You cannot decline it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEVERAGAIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would I still have the Protection plan if don't have the T.V.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly have no complains! So far it’s going good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Unhappy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know why not however had to return a TV cause a suggested deliverer gave the idea for a newer model so I picked it up and got BB Protection. no unhappy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not The "Best Buy" For Me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up to 24 month protection (not above an beyond the manufacturer's warranty, per BB), but you must pay another $199 for the second year of coverage.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sound of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Costs too much but i guess its worth the sound of mind i get from havung the universal protection and added benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With several items it has really been a help. Used it for a couple of items.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unprofessional employee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unprofessional technical workers. The behavior of the employee is very unprofessional and dangerous.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Bad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived and just left the TV. very bad service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plans are like money in the

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection if a must have for any major appliance. Their no fuss no muss approach is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful this support.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I move USA from Japan , I can count on Best Buy support. Even I am not native English speaker, all Best Buy staff try to understand what I need some support. Try and Enroll!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan with the membership!! Keeps the mind thinking what happens if It stop working. Now your good for 2 years !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Gives me peace of mind on my purchased items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help throughout buying process and gives me a sense of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very glad to have the Geek Squad Protections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty will use if needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use warranty but will review for a chance to win.

    I would recommend this to a friend