Customer Ratings & Reviews

I always add Best Buy Protection to my larger purchases like the iPad and kitchen appliances. It gives me huge peace of mind knowing that if anything goes wrong, I’m covered. The monthly payment option makes it very affordable, and the claims process has always been straightforward in the past. It’s a small price to pay to protect my investments!

Up to 24 month protection (not above an beyond the manufacturer's warranty, per BB), but you must pay another $199 for the second year of coverage.

Dont know why not however had to return a TV cause a suggested deliverer gave the idea for a newer model so I picked it up and got BB Protection. no unhappy

I always purchase protection coverage. It has been great for replacement of my TV. Quick and easy.

Perks are good. Haven't needed to utilize the perks yet.

Worth it ain’t worth the money you get what you pay for they stand by their product

Unprofessional technical workers. The behavior of the employee is very unprofessional and dangerous.

Best Buy’s protection is great, good coverage. I always purchase the coverage

Great value for the money. Great purchase. would buy it again.

They arrived and just left the TV. very bad service

With several items it has really been a help. Used it for a couple of items.

Costs too much but i guess its worth the sound of mind i get from havung the universal protection and added benefits.

Geek squad protection if a must have for any major appliance. Their no fuss no muss approach is fantastic.

Since I move USA from Japan , I can count on Best Buy support. Even I am not native English speaker, all Best Buy staff try to understand what I need some support. Try and Enroll!!

Great plan with the membership!! Keeps the mind thinking what happens if It stop working. Now your good for 2 years !!

Great value for the price. Gives me peace of mind on my purchased items

Extremely pleased with this service, purchased with an open box 55 inch Samsung tv clarity, price value which covers other items too, I took in my old laptop and was able to have malware removed at no additional cost, this service was recommended by a neighbor and I inturn passed it on to another neighbor who indeed made a purchase of a tv. The geek squad that installed the wall mount and tv were professional knowledgeable and friendly, would highly recommend.

Great help throughout buying process and gives me a sense of security.

I am very glad to have the Geek Squad Protections.

Did not use warranty but will review for a chance to win.