Customer Ratings & Reviews

I purchased in mid-december, mid July and the screen went out. Had to wait one week for repair to come with my "Tool Tech" membership at which time they discovered they have to order parts. Repair scheduled a week later. So, two weeks w/o TV that is 6 months old

It is what it is. typically only needed with stuff that requires physical use. Manufactures warranty will cover anything this would.

I have been saved by getting the Best Buy Protection many times, I have it on most items I buy from them

Good value for the money and the services that come with it. Excellent for Best Buy repeat customers

Warranty sucks, bought my 86" tv, after 6 months, there's a crack. I was told accident damage for products are cover when I bought the warranty so I brought the tv to the store, they didn't do anything, just told me it's not cover. I left the tv there told them they could have it, never buying any tv from them ever again.

Have already used this a couple of times. It covers all my devices, and is very worthwhile!

I got this protection plan because it had good coverage, for this reason I bought 99% of the appliances from BestBuy. I got notification that renewal will be automatically billed to my BestBuy credit card which made it better. Due to BestBuy errors and their technicality I have lost my coverage , and their is nothing that can be done. Customer service agents have terrible service, no regards and empathy. Even a programmed machine would have been better.

Protection plan renewed with my total tech subscription . Very happy with extended plans .

Having multiple problems with Television. Contacted Geek squad, they emailed me some directions, my husband tried them, didn’t work, now this morning TV won’t shut off.

This has been an invaluable protection plan and has always been available when I needed it.

I absolutely love my Best Buy protection plan as it has helped me in a few occasions now.

Really great tech support. Bought two TVs with it. Installation and techs are super.

Always have my Best Buy Protection plan. Usually not needed but great when you do!

Had some HDMI issues with a new TV i had gotten and was able to exchange it easily.

Very disappointed that protection program benefit changed. The decreased benefits are not worth the money even though the cost decreased. This past year before it changed I specifically came to best buy to purchase a dishwasher, stove, microwave and security cameras because it included free delivery and set up with the old program.

Love how integrated this has become jnto my daulg routine. Great product love it

In today’s times it’s really comforting to know you have the exter protection

Best Buy has the best protection plan available. Never worried about anything

Everything was great about it and great customer service was great!

HOW CAN YOU GO WRONG WITH THIS. IT IS AN ABSOLUTE MUST TO HAVE !!