Customer Ratings & Reviews

This TV is high quality in display; the screen is big enough for our family room so everyone can see it! Sound quality is excellent as well! I recommend this to anyone looking for a good quality television!

I appreciate having the membership for discounts and piece of mind that I can have my tech repaired if needed. Haven’t had to use it for repairs yet, but I have plenty of things for it to cover. I like this over buying individual protection plans for everything. I do wish it cost less, since I haven’t needed to use it for repairs/replacement of anything yet.

Great products and great service at fair prices. Love shopping there !!

The purchase and installation of new Samsung TV was so easy and the tech who installed it knew what he was doing, was informative, pleasant, and ensured everything was working perfectly; and gave me a phone number should anything, just anything went wrong! Such service! Nothing has gone wrong!

I've been a Total Tech member and having the 24 month Protection Plan is great peace of mind. When I've had to use the plan, it has been hassle free and super easy to work with. I highly recommend this plan if you purchase a good amount of electronics from Best Buy.

The senior design consultant came out to measure for the television I purchased prior to purchasing a product that fit the area for the television. It is a great service. Extremely efficient. This is part of Best buy total.

This is a very good product since it is a guarantee that protects our items from any factory defect

Goid quality and good deal. .. ...................

Was professionally installed buy best buy team. They cleaned as they left.

As someone who worked at Best Buy back in the day, I may be a little biased.. but this offering is likely the best BBY has come out with. Buying Totaltech and getting the protection subscription is a GAME CHANGER. Yes, paying yearly isn't ideal, but subscriptions are becoming status quo for many software and hardware vendors. Best Buy has won me over with this plan, as it carries a lot of value and perks.

I highly recommend Geek Squad Protection. It is very useful with so many items being so complicated. I have used them for issues of my laptop, iPad, and iPhone, television, and also installation of Ring products and Nest thermostats. They have always been Great!

i bought coverage for one of my recent purchases and received coverage on multiple purchases and received amazing service. i will always recommend best buy warranties.

Protection or replacement are good reasons to get this

This is the best money ever spent. BB Geek squad service is excellent and prompt and very reliable. They installed and mounted our 4 TVs perfectly; they fixed our printer; they also fixed my back up drive. I feel very protected with them on my side.

So happy to have this 24 month total tech service! The team set up all if our equipment and made sure.no wires were showing as well. They were professional, couteous and always on time. Extremely helpful after the installation too. Everyone should purchase this tech support package because these guys know their electronics!

The product was excellent and helpful, sales assistant was excellent and friendly

They recommended this Sony TV because we like to watch football and because of the lighting in the room. It has worked out very well for us. Looking forward to seeing the Super Bowl game tomorrow.

One thing about protections is that you can sleep good at night because if you have a problem, you know it is covered if and or butts

I bought Total Tech just to try it out and have kept Renewing for years.

Great picture. Games look great and play well. Highly recommend for a game room.