Customer Ratings & Reviews

With total membership you get 24 months protection plan on everything you buy at Best Buy. When you add up all the protection plan costs for things you buy, it pays for itself plus you get that same protection plan on the items you might not ha bought one on. It’s worth every penny to join total membership!

I have had this subscription for several years now and will continue to renew it each time it comes due. The response for IT, Geek squad assistance or other tech problem resolution is immediate, effective and helpful.

I was hesitant about this investment and it turned out very timely when I moved to another state and was covered due to a moving incident. Whew!

if you buy multiple items a year from bestbuy get the total tech membership i used these 2 year warranty a few times it pays for itself at that point

I’m happy I got the protection because it will protect any item that I had purchased at Best Buy and that worked out great. I had it once before and I used it and I’m glad I redid it again.

If you purchase often from Best Buy it’s worth it for the member discount, and protection on every purchase instead of deciding what to get extra protection on Plus you get 24/7 tech support, Installations, TV mounting discounts, free shipping with no minimums, 60 day returns, Apple care + up to 2 yrs, 20% off repairs on all home appliances and 5% back in rewards.

I had one item replaced. The team were prompt and attentive my my concerns. They came out immediately and replaced the defective equipment

It's like a two for one or BOGO No thinking twice on this deal

This TV is seriously so seamless, clear and easy to use. The new Samsung UI is very clean and integrated making it better for users to find what they’re looking for. Couldn’t have asked for a better purchase.

Great service all the people are friendly and helpful.

This was a wonderful protection to have especially when tragedy struck! I purchased a new Samsung 65" TV from Best Buy that contained a bad backlight panel. With the monthly protection plan, the Best Buy customer service team was able to quickly diagnose the issue and refund the full amount to my credit card amount. As a side note, I took that credit and quickly applied it to another TV that will also contain this Monthly Protection plan moving forwards.

Good size and nice fabric so so nice I sent it to my daughter to her house and she loved

This is a best membership I ever had and it was so helpful for exchanging products and getting rewards/discounts every time when we purchase any products

Geek squad has never let me down . You rock, very smart people .

Love the options to pay without interest. One of my go to's when I need a big purchase!

Excellent customer service. Provides peace of mind for expensive equipment.

I am a confident buyer from Best Buy. They stand by their products. They offer a great protection plan included as a Total Tech member.

Nice little insurance package to make sure if any thing goes wrong, you're covered.

Always get the warranty, best buy is a life saver with their warranty policies.

I bought an 85” and a 65” Samsung 4K Smart TVs, plus brackets to install on wall. The Geek Squad arrived and took care of everything. I couldn’t have been easier. Love the TVs and love the top-notch Geek Squad service!!!