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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,305 reviews
  • Rated 5 out of 5 stars

    Just buy Total Tech- you won't be disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the total tech package. You will not be disappointed. The customer service is above and beyond. Ive already saved over $400 in labor costs, returns etc by having this membership. It's paid for itself and then some for the piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for a few months now and it is fabulous! An excellent TV for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CANNOT GO WRONG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a value!! Pay one fee to cover all of your electronics, including the ones not purchased at Best Buy!! WOW, you cannot go wrong. Plus installation of big screen TVs, the installation charges alone covers this cost of the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has been awesome. With complexities of technologies and the need for seamless interaction and coordination, the Best Buy protection and geek squad support has been essential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use to get a damaged item repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs are amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this plan. Installation was perfect. The tech was super helpful explaining how everything worked and made sure we did not have additional questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect machine for the perfect ordinary guy for the just normal ordinary life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Protection Plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection Plan. I am a loyal customer and this Protection Plan is awesome. We love this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan carries over to all devises I will get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For total protection ,,,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description says it all . If you have any tech issues, call them up and they will advise you what needs to be done to get it working again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My monthly Best Buy Protection Plan is a common-sense purchase. It gives me a little extra warranty over the top of the manufactures warranty, and I can deal with Best Buy locally if I have an issues with the product I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good extra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection extended beyond the mfr warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Offer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually never purchase protection plans but, Best Buy offered additional perks when I purchased this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought this with a young kid in the house. Its about the same as just the plan on the tv, and covers everything else I buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing bad to say. They are there when I need help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have the Best Buy protection plan. The squad takes care of me anytime I have any issues they handle it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the protection plan we have with Best Buy on my computers on my TV's. I take it there, they fix it, or i can call them they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My big beautiful TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so enjoying my LG 65 in tv Being a senior I don’t go out much and depend on my tv for entertainment. It is turned on first thing and stays on until bedtime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work done by professionals! Highly recommend! Fast & accurate problem solving!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection good, Set-up, not so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a protection plan but I will be honest having geek squad set it up is not worth the money to me esp if you know what you are doing. They really didn’t do anything but turn off the energy saver so I had to look everything up and tweak it myself.

    I would recommend this to a friend