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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1374 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,374 reviews
  • Rated 5 out of 5 stars

    Feeling Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far tech support, which is part of my Best Buy protection plan has been very good. I had free installation of my mount and flat screen TV, through this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products, highly recommended... peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought this with a young kid in the house. Its about the same as just the plan on the tv, and covers everything else I buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection - a good thing to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have protection for your valuable best buy purchases. you never know when it will come in handy and it's easy to get service if you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV, the image quality is amazing. I recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Additional Fees

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not rating this good or bad, because I have not needed to use it. But I will say what I found out. Along with this I purchased a 5yr warranty with my tv. A Best Buy employee said with this there would be a service charge for each call. On the protection plan I purchased, there is no service call. So people don't just take their word for it, read what it really covers and what it does not. Everything I read it had additional fees. So far so good, I hope i never have to actually use any if them but it is nice to understand what kind of protection, just in case. Today I got an email, they cancelled this protection by my request. I never requested anything. I called, was told can't have both protections. Salesperson never said that, they said I could. So no matter what, do your homework, read the fine print. I am keeping my 5yr coverage. I would like to say thank you Best Buy, I do appreciate your assistance. This one just got a little mixed up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional display! The clarity of the LG oled tv is by far better than a led 4k tv. The sound is good enough to hear in a large room. Add a sound bar and it is a theater worthy display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection good, Set-up, not so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a protection plan but I will be honest having geek squad set it up is not worth the money to me esp if you know what you are doing. They really didn’t do anything but turn off the energy saver so I had to look everything up and tweak it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Protection Plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection Plan. I am a loyal customer and this Protection Plan is awesome. We love this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection plan that has more than paid for itself this past year as it can not only be used for computers, TV's, but also for applainces and many other items Best Buy sells.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG QNED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture and quality for the price point. If you are looking for a better quality TV, I would suggest looking at higher end ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 65inch TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good complete plan for my new TV purchase! .!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subscription

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may be a good product, but the sales person knowledge of the item was not good. They sold this to me like a plan and did not tell me that it was a yearly membership fee that cover the product to 24 months of purchase if you keep the membership renewed. I haven’t had to use it, so I am not sure if I would recommend or not. I am choosing yes because I was told it was total coverage (accidents, manufacturer, and etc). I’m hoping at least that part was correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only there needs to be a change in description: it should be paid every two years, not every year, since the protection is for 24 months that is two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary Purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad that I invested in this purchase because of protection for my item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insure your expensive items

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to keep your expensive items insured it’s worth not thinking or stressing in the future u won’t regret protecting what’s yours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having this service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Best Buy Protection Plan for any Large Screen T.V. you purchase. It definitely gives me a piece off mind knowing should anything happen to my T.V., Best Buy is there for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not protect your products from random acts of children!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything worth buying is worth protecting and they make it easy for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a problem with my new tv install. The team returned, removed the faulty appliance, and installed a brand new one. Completely satisfied! Excellent service!

    I would recommend this to a friend