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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1305 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,305 reviews
  • Rated 4 out of 5 stars

    Work for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family had a home fire and we lost about 80% of contents, so we had to replace a lot of electronics. This once per year fee covers everything I have had to purchase, so it is a no-brainer for me. Probably not a good plan if you buy something less expensive and nothing more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself on high dollar purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not have to use this yet, but for high dollar purchases i would always recommend protection for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech was the way to go - they took care of us in every aspect. TV was installed correctly and we love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Dub

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever. This is by far the best tv for everything from movies to gaming on both consoles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome blossom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24 months of protection included in for a low deductible. No reason to fret over whether I got GSP on the product or not, yes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having that extra added protect for high value items which will be replaced if they fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have the peace of mind and purchase your protection plan. It is a good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JohnR

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for a broken tv,no problem. Call center was of no help.my opinion ,its a waste of money to best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great feature for products and protection. Definitely a selling point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. Better than getting the warranty through lg imo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Receiver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great and I appreciate the support help with set up as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with 2 TVs delivered and installed, all questions completely answered with courteous and patience’s. Highly recommend Carol and Marty J. for all their help. Called and talked to James( phone chat) with some questions he also was excellent and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture really good sound and Sony top quality tv I'm really happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Best picture quality clear, sharp black.i really recommend if you want high quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection covers your items in a very good way. You can use it anytime to get the best coverage for your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been able to get terrific support from the team at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love automatic protection with each purchase as Best Buy Total Rech member!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but annoying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UI is confusing. I'm using this as a game TV, switching between inputs then streaming then live TV is frustrating. Looks great though. Picked it up cheep as an open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an awesome plan. It covers recent purchases as well as past electronic purchases. It’s pretty reasonable compared to what it would cost to replace items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great savings plan.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value & helps save money & piece of mind. Highly recommended.

    I would recommend this to a friend