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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1375 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,375 reviews
  • Rated 1 out of 5 stars

    It's a no go for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man where do I start. Had multiple issues with the TV and the installation crew. To start my appointment window was 130-530pm. They didn't arrive until after 7pm. Then the man guy with geek squad said I would have issues with the HDMI ports that everything connects to on our wall. At no time did he say let's replace them. They hang the TV and kick rocks . Same night have issues with all the devices because he didn't take the time to change settings with anything to support the 4k tv. Tv began to flicker while using DirecTV stream, fire cube , and PS5. Sent the installer an email and didn't get a response. The. I made contact with best buy and have had to wait nearly two weeks to have someone come out. Received a rude email from geek squad and almost lost it. So I call back it and said they couldn't do anything until they come out. Awaiting crew to come back out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good to protec all of your stuff without spending any pennies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very reasonable program. Glad we enrolled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves you money and this is a great deal and you get in house support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and great benefits. Gives a sense of security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a lifesaver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a lifesaver on all your tech purchases. No hassle and no headache

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must need protection for any purchase. Necessary for comfortability!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you get this added onto your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is great for my TV and covers a lot of things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Bargain

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best bargain for your money. Although they’ve made changes and they charge more it’s better knowing that you their work is guaranteed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan I glad I got it, because it took care of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Best Buy warranties

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again you can't beat a Best Buy warranty..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal with Total Tech program. Hope I don’t have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product..i just hate when the system gets stuck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the total tech I will want to extend it when it comes time to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs B

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing is great, I would recommend this product to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Will recommend to a friend. Love the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Payment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, the low payments that I make is just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy for any purchase! Works with all purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING PRODUCT. ONE OF THE BEST INVESTMENTS WE'VE MADE

    I would recommend this to a friend