Customer Ratings & Reviews

New oled sony tv mounted to wall mount. Excellent job

Great to have this protection. Glad came with purchase.

Love the protection plan, it’s paid off forsure thanks

diid a great job ffor me and was fast , will recommend

Good to have for all purchases and future purchases

No hassle protection save yourself money in the future

love the sony 55in tv and the total tech membership value

Good product. It’s an extra bit of you can afford it, get it.

Great Protection for the TV's and washing machines.

Peace of mind. included with total tech membership.

excellent ...........................................

Amazing program amazing price highly recommend it thankyou

Too much cost for the effort. Buy a reliable product first. I lost money on my purchase by having to buy this, so my savings were lost. I will never need to use this since I take care of my items.

awesome TV picture is crisp and clear sound is great.

Definitely a no brainer to protect your purchases!

Great protection play, free with Total Tech Support!

Great value for the money paying monthly for the plan

Great TV. We are really pleased. Highly recommend.

I'll try to be as articulate as possible. I just got off the phone after 1 week of going back and forth with them. The tv suddenly had a line like a thunderstorm in between with no external damage. After the many explanations with picture proof, best buy still directed me to Samsung which directly back to best buy. An agent finally agreed to have a new tv sent out. He added additional mounting services as a complimentary gesture which I accepted (so originally it was a drop off) which if I accepted I wouldn't have been scammed. I had to request to work-from-home so I could have this mounted. Only for them to say there is a crack on the tv. The thing is there are no physical cracks on the tv, but obviously when you turn it on it shows a tiny line, with sound, which appears to be an internal thing. The lady who sold the best buy protection plan in-store mentioned it covered any damages and or issues (in this case no damages). I honestly feel uneasy and don't want to use any word(s) that can make me feel lower than I feel right now, but Best Buy is the worst, considering that my personal company buys all appliances from them, and the one time I had an issue with an appliance I get hit with this. DONT USE THEM.

I have found my yearly membership has been a very good investment.