Customer Ratings & Reviews

Great value and benefits for the money spent happy

So stoked as well to cover all that was purchased.

Great value and love the perks. Highly recommended

Best Buy's protection plans are the Best BUY!!!!!!

Tried to use it once and it was no help at the time. Still giving it a shot cause it was a minor issue that I ended up fixing myself

Product works great. Streaming fast and very clear video

This was a terrible shopping experience, one I hope to never repeat by shopping elsewhere. I chose delivery and morning, the day before the event it was changed to afternoon/evening. No one ever called, th3 time was just changed via one time email. Speaking of emails, Best Buy uses the terms delivery and installation interchangeably. Sign up for delivery and you’ll get an email stating the product will be installed, it won’t, that’s a lie and they’re aware; but I digress. The delivery had a four hour window, 2pm through to 6pm and stated someone must be home . At 5:40 there was no delivery and no contact from best buy. I reached out, and was informed there would be a 10% reimbursement if they arrived outside the window; they came at 6:20. I accepted my delivery and called back to get the reimbursement and was informed that there would be no reimbursement and they are aware they are engaging in bait and switch practices. Shop literally anywhere else, I know I will for future purchases. I’d recommend the item but not the store, buy it elsewhere.

I think that the protection is worth the value so far!

I bought a Roku Hisense tv and the screen went out right after the warranty.

Very useful. Saved my but when a tv went out. I highly recommend.

Replaced the new washer when it stopped working just took too many days to install the new one.

So far I would give the service an average rating. First experience with computer submitted for service was not great. Plan to take it to a different store to have it evaluated. Like the perks that come with the program. While I would recommend this service for heavy Best Buy users, occasional purchasers should evaluate whether or not the program is wirth the price.

Total Tech is the best value in electronics, bar none!

Hope I don’t need to use this because this is supposed to be a top end product

Good idea so we bought it but haven’t needed yet so can’t provide honest review

I love the extra 24 month protection plan gives me a peace of mind

It great having this as i would have no clue how to set up all my devices to the one remote.

Best Buy offers and delivers when it comes to the protection it offers.

I would recomend an extended warranty for all major purchases

Its a nice protection plan if you purchase a lot of appliances.