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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1305 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,305 reviews
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is always a great option to add to your device to protect them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad they do such an amazing job and they are always so respectful!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I wouldn’t recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t even get a cash refund for a defective product that ended up breaking a week after the 60 day return policy I wouldn’t recommend at all it’s a waste of money and a waste of time I wouldn’t recommend buying anything from Best Buy ever again I even saw a classmate, returning and exchanging some of the products that he had bought some headphones That ended up breaking as well. Cheap products for an overly priced option.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an Excellent Choice to obtain the Best Buy Protection Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a total text membership it protects all my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Best Buy Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional Protection on top of that offered by Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is just fine ! Highly recommended! 5 stars!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this to a friend it was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Setup!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service and happy with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value compared to having to replace your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great..........................................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless since I can't get the Geek Squad to come out to see what is wrong with my tv they just installed that won't turn on now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Great quality and I recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just in case……… ……… …….,,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too happy.. Its a mission to make an appt, and when they came out they couldnt put up my tv.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to install on Chromebook. Says it’s out dated

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Personal choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only give my opinion and this service should be based on your needs

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Duplicating a protection plan.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i already purchase a tech plan with the geek squad so the protection plan is somewhat redundant.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Customer Service Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The negative review pertains to terrible customer service by Best Buy. I highly suggest not using Geek Squad. The lead time for service was unacceptable and then less than 24 hours before my appointment they notified me it needs to be rescheduled. I spoke to eight representatives on the phone trying to get it rectified to no avail. Buy your products elsewhere and mount yourself or higher a handy man.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can only rate according to skill, experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depends on skills and performance of due diligence

    I would recommend this to a friend