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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1341 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,341 reviews
  • Rated 5 out of 5 stars

    Great way to ensure High Value purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my new TV. My last one only lasted 26 months before losing color and this will make my TV purchase more of a safe bet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this television for my great room and have been very please with the picture quality for the price of the television.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total Tech failure - I’m cancelling.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d give less if I could. I’ve been on the phone with Lg off and on for four days and now an hour into a call as they are doing everything possible to not deal with my non working dryer. Total Tech care - yeah right!! They were quick to say they did not have tech and had the nerve to bring up COVID in June 2023. Passed me on to LG which is a joke. They will do, as Best Buy did, everything possible to string you along in an attempt to wear you down. I’d advise against buying any service agreement that won’t stand behind its promises.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Plan does not cover during manufacturing warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not cover during the 1st year of your new LG TV purchase. I have spent over 2 months dealing with LG on my new OLED TV, that is still not working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection plan..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Best Buy Protection Plan is a HUGE VALUE when thousands of dollar value of top of the line equipment is covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" LG OLED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great payment option (0%) to pay on this TV, I've used this financing option for years on large item purchases.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is ok. When you call to check on coverage you will likely get incorrect info. I was sent to the wrong store for a screen repair. I was told incorrect coverage info when I purchased the plan too. Read everything!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wait for a year.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan protection will be active only after a year has passed from the day you made your purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this coverage is a sensational idea for anyone who loves watching sports and movies

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre product now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This used to be great. It used to come with home installation. It now does not. Ill probably cancel when this term ends

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is always a great option to add to your device to protect them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad they do such an amazing job and they are always so respectful!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I wouldn’t recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t even get a cash refund for a defective product that ended up breaking a week after the 60 day return policy I wouldn’t recommend at all it’s a waste of money and a waste of time I wouldn’t recommend buying anything from Best Buy ever again I even saw a classmate, returning and exchanging some of the products that he had bought some headphones That ended up breaking as well. Cheap products for an overly priced option.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an Excellent Choice to obtain the Best Buy Protection Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a total text membership it protects all my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Best Buy Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional Protection on top of that offered by Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is just fine ! Highly recommended! 5 stars!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this to a friend it was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Setup!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service and happy with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value compared to having to replace your purchase

    I would recommend this to a friend