Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1375 reviews
(1,375 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really any better than my old Geek Squad service. The cost is twice as much.
No, I would not recommend this to a friendRated 5 out of 5 stars
Fixed Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water was leaking under water disposal into freezer compartment. Quite a mess. Repair was covered, promptly scheduled and completed. Glad we had the plan.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The total tech program provides the Protection program. It really eliminates any concerns I have regarding the product. It gives me a carefree feeling!
I would recommend this to a friendRated 2 out of 5 stars
No long enough
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish you offered longer warranties. My TV went out right after the warranty.Spent $1600 on that TV.
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Buy Protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The additional protection plan that is active for the purchases that are included in the Total Coverage is a good deal and gives you peace of mind.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy protection plan
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been a Best Buy customer for over 30 years. They are the most dependable and reliable company. I have never had one single problem with them.
I would recommend this to a friendRated 3 out of 5 stars
Extended warranty.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not know the true value until original warranty expires.
I would recommend this to a friendRated 2 out of 5 stars
Didn’t come
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you live on a military installation they will not come on post ended up building it myself after being told they could come on post. Also some how they was overbooked even tho I had an appointment. Other than that feel like they’d be a great help just not this time
I would recommend this to a friendRated 5 out of 5 stars
Great way to ensure High Value purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my new TV. My last one only lasted 26 months before losing color and this will make my TV purchase more of a safe bet
I would recommend this to a friendRated 1 out of 5 stars
Very poor service coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Increased the price and removed all the benefits. Good for nothing to have this service anymore
No, I would not recommend this to a friendRated 5 out of 5 stars
Samsung Television
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this television for my great room and have been very please with the picture quality for the price of the television.
I would recommend this to a friendRated 1 out of 5 stars
Plan does not cover during manufacturing warranty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not cover during the 1st year of your new LG TV purchase. I have spent over 2 months dealing with LG on my new OLED TV, that is still not working.
No, I would not recommend this to a friendRated 5 out of 5 stars
Monthly Best Buy Protection plan..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Best Buy Protection Plan is a HUGE VALUE when thousands of dollar value of top of the line equipment is covered!
I would recommend this to a friendRated 5 out of 5 stars
65" LG OLED
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great payment option (0%) to pay on this TV, I've used this financing option for years on large item purchases.
I would recommend this to a friendRated 2 out of 5 stars
Poor customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plan is ok. When you call to check on coverage you will likely get incorrect info. I was sent to the wrong store for a screen repair. I was told incorrect coverage info when I purchased the plan too. Read everything!
No, I would not recommend this to a friendRated 2 out of 5 stars
Wait for a year.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plan protection will be active only after a year has passed from the day you made your purchase.
No, I would not recommend this to a friendRated 5 out of 5 stars
Bob
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing this coverage is a sensational idea for anyone who loves watching sports and movies
I would recommend this to a friendRated 2 out of 5 stars
Mediocre product now
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This used to be great. It used to come with home installation. It now does not. Ill probably cancel when this term ends
No, I would not recommend this to a friendRated 5 out of 5 stars
Best Buy Protection Plan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy protection is always a great option to add to your device to protect them.
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Geek Squad they do such an amazing job and they are always so respectful!
I would recommend this to a friend