Customer Ratings & Reviews

Bought November 29/2022 but not working at all. Need replacement

Haven’t needed to use it yet, more of a protection for future

Over Best Buy. Wasted money. Was a long time customer. No more.

You are forced to be set up on auto renew and can only stop that on the renewal date. You cannot cancel auto renew by itself. If you cancel, benefits stop that day, so be sure you know the renewal date and call one day before that if you don't want to pay for another year. It's sad that they have to resort to this kind of game. I'm sure the bet is that most people will not remember to call on the renewal date, and they won't want to cancel benefits that they have paid for, earlier.

When you are investing in appliances/tv & entertainment equipment for yourself & home, purchasing the Best Buy Protection gives you that peace of mind that you are covered, should anything happen.

This is definitely worth the $. My laptop that I have for 5 years gave up oon me. GeekSquad was able to identify that I needed a new memory card and the labor was free. I'd highly recommend this

Satisfied with being assured over the following years that what ever my membership didn’t cover this will

Very happy to get this protection on items we buy from BestBuy. Good value compared to other warranty services.

Having peace of mind with cover protection makes me feel secure and smart.

A cost-effective way to cover out of pocket expenses. Service from certified specialist.

My TV broke (something with LED screen) 23 months into my 24 Month protection plan. Full refund and new TV after geek squad determined it wasn’t fixable

My Best Buy membership provides this extra 2 year protection plan which is why we buy our appliances and electronics at Best Buy.

Total Tech is awesome. Less than 300 bucks, So far I've had them professionally install two large tv's on the wall, Put together a grill from a bunch of parts. Install a ring nest door bell, also come out to set up my hub nest. Plus the added perks it pays for itself if you plan on making some purchases. I mean why buy a grill at Best Buy? They put the thing together for you at your house!!

Love this. I got the Beta (total tech support) during a major purchase while moving into a new home. I really thank the decision I made while purchasing the membership, the protection plan for 2 years comes by default for any item I purchase in bestbut. It's a worth the investment.

April at the Trussville, Alabama store explained it to me and it just makes sense if you buy a lot of tech or if you don't. The first time you have a TV, PC or headphones that tap out it has paid for itself. I have saved at least $300 since she told me to get it.

Perfect for what I was looking for. They are always there to help/assist/make decisions.

The product was delivered on time! It was delivered in one day!

Just added protection for a product that's a must have for any one's investment.

STILL WORKING GREAT AND EASY TO WORK WITH I WILL BUY IT AGAIN.

I protected my TV and soundbar and am so happy that I did so. I have peace of mind that if anything were to happen to my valuable items, I know they will be protected.