Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1305 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,305 reviews
  • Rated 5 out of 5 stars

    Two terrific new TV's----highly recommend!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two Sony televisions because both of ours were old and the sound was weak and we needed a more current models. We throughly enjoy both the new TV's and the delivery people and the installers were top notch. They really took the time to teach me about the new remotes----there are several----and one guy gave me his cell number in case I had questions. Good purchases. Their staff are knowledgeable and helpful.Two

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I like using my best buy total tech warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment on the protection plan

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about this investment and it turned out very timely when I moved to another state and was covered due to a moving incident. Whew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one item replaced. The team were prompt and attentive my my concerns. They came out immediately and replaced the defective equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have service!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have service for anyone who buys alot of electronics! Hard to beat peace of mind with the way things are made now a days, not to mention how many small things can go out on items now. Definitely worth the yearly fee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you buy multiple items a year from bestbuy get the total tech membership i used these 2 year warranty a few times it pays for itself at that point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a protection for the safe side un case anything happen. I purchased a tv from best buy back in 2010.I still have that tv.Excellent picture quality and product.I recommend everyone buy feom best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok just Ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The servuce appears to work as it should. No real issue with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely A Necessary Plan to Have If Your Purchase Is Damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife who is self employed and very busy. Has done wonders to help her stay organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great has good bass connects seamlessly cant complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24 months of Best Buy protection has come in very handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really Love working with Samir and Dori. They are good at listening and informing you of the options. I found a washer and a fridge for my garage for the price my warranty covered my washer. The new washer is 5.0 which has way more room then my previous. Now I can entertain in my garage without running in the house for refreshments. Bestbuy really has the Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey Best Buy total tech it pays for it’s self many times over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value with sub

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for protection and good value with bestbuy subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having protection plans on my products. It just makes sense to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no regrets

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product to purchase no regrets betbuy rocks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind Best buy protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a confident buyer from Best Buy. They stand by their products. They offer a great protection plan included as a Total Tech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Total Cost of Ownership plan

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are upgrading appliances or technology get this plan. Considered $$ purchases are super expensive these days, and install and repair $costs are totally covered at no charge. Consider the total cost of ownership, and you will see the value in this bigger value plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy I got the protection because it will protect any item that I had purchased at Best Buy and that worked out great. I had it once before and I used it and I’m glad I redid it again.

    I would recommend this to a friend