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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 390 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 390 reviews
  • Rated 1 out of 5 stars

    Total Tech is a total flop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a total tech member, BB changed the way the warranty works. It is no longer free if you decide to use it for a replacement. True, no warranty cost upfront at the time of the sale, but if you decide to use the warranty, they will either deduct the warranty cost from your purchase price or they will give you a low used market value price and you won't get a full refund. Example - $600.00 GE Ice-Maker, they returned $392.00.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection on products

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was getting protect my products so I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fabulous piece. Great value price for the product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BJDC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. nice to know you have 24 month protection. would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A13

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price clear screen resolution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have the protection plan on any electronic/cellular device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy no hassle!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t purchase without it! Definitely worth it in the end.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service this is the best service ti have. Protection on all things purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great time with the phone love it. I made things happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection plan. Includes everything and no questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind I get from having this service, will continue to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a phone and this work great and you can put your own sim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Revieew

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device works great, worth the price tag. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice extras

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds great comfort, pease of mind if something should go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DQ phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my 14yr old nephew and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection with the piece of mind that you are looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I highly recommend it ,in good condition

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thickness requires harder effort to accomplish scr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two; my wife’s is already cracked after 2 months (she is uncertain how?!?!?!). Makes pressing on icon slightly more difficult requiring stronger push.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very pleased with Best Buy warranty and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection to have will definitely recommend

    I would recommend this to a friend