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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 499 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 499 reviews
  • Rated 5 out of 5 stars

    Computer and Smart TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being my son is out of town I rely on Geek Squad to help me out. And you have done an excellent job. Thank you ever so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the support of Best Buy protection. I have found it to be worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung A53 Cellphone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung A53 Phone. It is light weight easy to use. The only problem I have is with camera. I have bad wrists and the stabilization is not good for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful protection plan. Bestbuy has always honored their warrantys. Customer for 15 plus years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value membership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having my Total Tech is the best. All my purchases in Best Buy are protected for free for up to 24 months with membership. Gives me piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan on all of my electronics it my piece of mind for the money I have spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice nice pics, looks good, I like it, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sheldon

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone for the price the battery life is extremely good i don't worry about leaving my charger at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection at its finest.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always take advantage of the coverage and protection plan offered by BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MarieH

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for phone, well worth it because my phone is with me all the time. Good I can count on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not accident protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not accident protection. It just extends the manufacturer warranty. It really doesn't offer much since a manufacturing issue would probably surface when the manufacturer's warranty is active. I thought I had an accident protection plan, But now my daughter is stuck with a broken screen. Best Buy gives a discount on service which is good, but my daughter will go to a more convenient repair shop since it is a few miles to the nearest Best Buy and she would have to pay for transportation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection, unbeatable, service, product and care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the membership protection! Low service fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone with the protection from the best buy total membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan literally pays for itself!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. It is unlocked and does what I need it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the purchases where you hope you don't have to use it, but you'll be glad you bought it if you need to. With an approachable price range it does have a higher reward versus the risk of payment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent electric cord for phone and wall and excellent charger. Over-priced. Prices are too high. Cost too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economists

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works well, it’s very helpful whenever service is needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy nice phone! I like the way it preforms, never had a A54 before never heard of it.

    I would recommend this to a friend