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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 501 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 501 reviews
  • Rated 4 out of 5 stars

    Extra protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have accurate protection I'm your device especially when you've paid good money for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up and transfer all of the files and photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved $8.00 dollars a month with the plan on my Verizon bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't to use it yet and hopefully I don't have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is acceptable for the product purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable price. Much cheaper than my carriers cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Included with Total Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Included with Total Protection Plan that we already have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. Would recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Procetion is a must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know your item is protected for up to 24 months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok for standard user not for a business owner in IT

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Check with provider for spec. of cell device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do homework on provider before buying a phone through best buy. Not all phones are equal and i had 2 phones that did not make it 6 months and $1000 become $120 in the trade back program and you will loose time and money

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great to Have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really helpful to have! It's nice having product insurance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TotalTech protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s free with total tech membership and the deductible is nominal, it’s a great value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greeting items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer care is very helpful at the right time. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have for those times when something goes wrong with any of your products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it’s very user friendly the camera works really really nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection i paid for my phone is very good too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maybe good for peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're wanting peace of mind it's worth looking into.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total Tech Support!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to learn that Total Tech Support covers new phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy............................................

    I would recommend this to a friend