Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 501 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 501 reviews
  • Rated 4 out of 5 stars

    A52

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I would fix is wireless charging. Otherwise a happy purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fair phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair phone, easy of use, good value. i recommend that

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't tried to use it yet.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't tried to actually use this protection plan yet, but I'm not thrilled that I have to continue paying a yearly fee to access it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bouth this for my daughter. She loves staying in contact with her friends. This does the trick!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection coverage doesn't protect everything.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't cover everything thing I thought it did. My phone was stolen, I reported it, but it was not covered because it wasn't expensive enough to them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cute and not too bulky, but...

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and not too bulky, but... Bought it for dual sim for travel. Started giving me some technical issues after about 3mths

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Monthly Best Buy Protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection is a worthwhile to purchase ;o)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but it certainly sounds good. Will do another review after I visit the geek squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best buy Quality Products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, please by it now , great customer service all the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually not worth buying if you take good care of phone. Def get if for kids.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone and shipped it overseas and they told me that it’s not unlocked . Now i am stuck with a useless phone and don’t have any way to return it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Really good and feature reach phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my father who needs basic cell phone, this one is feature reach, great quality and indeed competes my iPhone-13

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my store

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best custome secive from the manager to every one, they take the tîme to really help you and understand what you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phoneaholic

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera wound up being a great purchase. It went to my wife and I am thinking of getting me one also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy product protection plan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is worth it. Offers peace of mind and Best Buy always delivers when it come to their services.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery issues

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited for this phone... it crashed in less than a month though. Battery expanded. Thank goodness for the warranty and protection plan

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Billy Bob

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection plan to give you peace of mind for 24 months if something should go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my daughter

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new phone lots of memory so she's able to download lots of games

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I tried this phone out just in the interim to see what it would be like to buy a cheaper phone. You definitely get what you pay for. UI doesn't respond often and sometimes when I'm at work I can't even place a call. I know it's my phone and not my service because I have another phone and the call goes through every time. This is a great starter phone for a kid or a teenager, definitely not something any serious adult would want to have.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    mom

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need new phone this one is great or my granddoughter she loves the phone

    I would recommend this to a friend