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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 499 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 499 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great and i love it i would reccomend and it is great for eceegdst use and i think more people should buy this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with my purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked many services for my new phone. Best Buy had absolutely the Best Price. No regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 24 months warranty coverage afforded Geek Squad members. This is a phenomenal benefit afforded your loyal Best Buy customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price for the peace of mind. Why wait until it's too late to get it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it ASAP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a major maaaajor purchase if you get Expensive equipment it will save your bacon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use Extended Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great, easy to use extended warranty on all Best Buy purchases. It's much easier to bring the item to a Best Buy location, no shipping needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Membership includes Bestbuy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan! But get in through total tech so you save thousands on protections plans and item damages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth every penny, especially if you are a student or tech-illiterate. The tech pros at bestbuy will make dealing with your tech woes much less frustrating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection plan is super cool, it comes if you are a total tech member. I can't say anything better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Easy to submit a claim. Quick response. Ease of mind knowing all purchases are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have this then you are unable to talk to best buy about any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage and or Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers and or protection for everything for my Phone and laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great policy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this 24 month protection on my new phone and also ability to contact Geek Squad for help when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was good and it served it's purpose for what I needed it for. It has saved my phone from accidental drops and protected from wear and tear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife's new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a new phone in the service customer service was great thanks Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG PHONES

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were changing carriers, so we bought two SAMSUNG phones. Both are working very well and transitioned well to the new carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my phone and withen two hours I dropped it. The screen was destroyed. I took it back to Best Buy told them what had happened. I was sent a new phon two day's later. Only cost me $50.00 Instead of paying for a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always stands behind yheir products with a hassle free exchange if necessary. I dont shop anywhere else for electronics and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best plan for my Cell. For this plan I coced Beat Buy Store like provider of my cell.

    I would recommend this to a friend