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Customer reviews

Rating 4.7 out of 5 stars with 462 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 462 reviews
  • Rated 5 out of 5 stars

    Best Buy is still the Best place to get your phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is STILL the Best place to Buy a phone! Happy with my beautiful phone, tons of storage, backlit keys, so slim and light as a feather. Previously, I attempted a similar purchase at a local big-box store, only to be left unattended and uneducated as to the functions of, and availability of products. I walked right over to Best Buy where not only did they demonstrate my choices, but allowed me to try any phone risk free, at my convenience! I saved tons of money, research and time by utilizing the Best Buy tech plan, and additionally, my product is covered for repairs and replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy your phone at best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone swap experience from trade in, warranty, staff, usage, price and all paid for. No monthly phone bill . Staff was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection plans, I love it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the best buy protection plan, I use my phone and laptop for work and having it cover when it breaks in the most unfortunate ways, is a life saver even if it has a case and still manages to break. Not to mention I make about $1000+ a day with my phone, it's such an inconvenience to have it broken for longer than a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a basket full of poor phones. This Pixel 6 is a wonderful and easy to use last phone for me. I just have taken it out of the box and it is fantastic feeling. I was wondering why the service guy suggested I hold it before purchase, now that I have a grip on this phone it feels to part of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bonus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Don't have to purchase an extra protection for my cellphone. It already comes with this 2 year protection. Able to change twice. I hope the service is fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More security for your device! I am super indicative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind for Our Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is for our new printer, and we’re glad to have it covered just in case. It’s nice having that extra peace of mind if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Plan!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I amso glad i have this plan. I have bought several technological advanced items. I have had to use my protection plan to transfer data, to put on screen protectors....you name it. Make an appointment and have 1st class service! Relax they got you!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    ONEPLUS IS AMAZINGGGG

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved OnePlus. They've always been known as the flagship killer. They give out amazing specs, quality and look in their phones. Their software is easy to use and not a lot of extra bloatware on their phones!!! Simple and easy to use as well. More ram then the pixel as well!! In fact almost double then the basic pixel 9a. Around same price also!! Better screen and pwm dimming on this phone as well. With better battery life by A TONNNNNN!!!! I highly recommend you give OnePlus a chance!! Don't settle for less and pay more for the brand. Oneplus gives you more then enough and just the right amount of money!!! They are really good about updates as well with no bugs!!! <3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for expensive purchases

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting if your spending a few hundred bucks!! Peace of mind knowing if anything goes wrong with your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get yhe coverage. Used a couple have times a d worth yhe money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something I strongly advise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ease of mine to have and always recommend the 24 month plan you get peace of mind if anything breaks down or anything happens. Best Buy’s got your back and they’re always wanting to help right opportunity for protection. Listen college students if you read this get it you’ll need it. It’s not something that you should live without 24 month protection plan is one the best thing you can buy with them. You’ve got total protection and.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will need more time to answer this review.I just renewed this contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to get the Potection Plan when purchasing electronics for our college student and it has come in handy and we have used it a couple times.P

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad several times and are pleased with the results each time. This is worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind just in case you need it. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pro plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the protection plan i will contine buying it always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan i have every invested in! Worth every penny, and seamless coverage when needed repair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offers convenient tech support with knowledgeable staff and reliable service. They handle setup,repairs and troubleshooting quickly. Though wait times can vary, it's a helpful option for those who prefer expert assistance over DIY solutions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charismatic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful I'm kind through the process of finding what I needed

    I would recommend this to a friend
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