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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 452 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 452 reviews
  • Rated 5 out of 5 stars

    Best Buy is still the Best place to get your phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is STILL the Best place to Buy a phone! Happy with my beautiful phone, tons of storage, backlit keys, so slim and light as a feather. Previously, I attempted a similar purchase at a local big-box store, only to be left unattended and uneducated as to the functions of, and availability of products. I walked right over to Best Buy where not only did they demonstrate my choices, but allowed me to try any phone risk free, at my convenience! I saved tons of money, research and time by utilizing the Best Buy tech plan, and additionally, my product is covered for repairs and replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy your phone at best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone swap experience from trade in, warranty, staff, usage, price and all paid for. No monthly phone bill . Staff was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection plans, I love it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the best buy protection plan, I use my phone and laptop for work and having it cover when it breaks in the most unfortunate ways, is a life saver even if it has a case and still manages to break. Not to mention I make about $1000+ a day with my phone, it's such an inconvenience to have it broken for longer than a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a basket full of poor phones. This Pixel 6 is a wonderful and easy to use last phone for me. I just have taken it out of the box and it is fantastic feeling. I was wondering why the service guy suggested I hold it before purchase, now that I have a grip on this phone it feels to part of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bonus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Don't have to purchase an extra protection for my cellphone. It already comes with this 2 year protection. Able to change twice. I hope the service is fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More security for your device! I am super indicative.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    ONEPLUS IS AMAZINGGGG

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved OnePlus. They've always been known as the flagship killer. They give out amazing specs, quality and look in their phones. Their software is easy to use and not a lot of extra bloatware on their phones!!! Simple and easy to use as well. More ram then the pixel as well!! In fact almost double then the basic pixel 9a. Around same price also!! Better screen and pwm dimming on this phone as well. With better battery life by A TONNNNNN!!!! I highly recommend you give OnePlus a chance!! Don't settle for less and pay more for the brand. Oneplus gives you more then enough and just the right amount of money!!! They are really good about updates as well with no bugs!!! <3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to get the Potection Plan when purchasing electronics for our college student and it has come in handy and we have used it a couple times.P

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something I strongly advise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ease of mine to have and always recommend the 24 month plan you get peace of mind if anything breaks down or anything happens. Best Buy’s got your back and they’re always wanting to help right opportunity for protection. Listen college students if you read this get it you’ll need it. It’s not something that you should live without 24 month protection plan is one the best thing you can buy with them. You’ve got total protection and.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan i have every invested in! Worth every penny, and seamless coverage when needed repair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charismatic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful I'm kind through the process of finding what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have monthly protection by Best Buy for products. Everyone should get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is so good. You can use it in almost all your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase in best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super satisfied with the delivery of phone from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the protection plan a couple of times and there was no problem walked in they checked it out seen default and a store credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent membership

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership that I had got, I thought it wouldn’t work, but it has to come in handy , I recommend to get a membership gives coupons access to deals and sales, and someone’s always there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .........

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plans.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries Bestbuy has me covered, so Awesome no worries for two year's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it its worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain on the protection.It's great and you should really get it if you're buying a device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offers convenient tech support with knowledgeable staff and reliable service. They handle setup,repairs and troubleshooting quickly. Though wait times can vary, it's a helpful option for those who prefer expert assistance over DIY solutions

    I would recommend this to a friend
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