Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 461 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 461 reviews
  • Rated 5 out of 5 stars

    I love it.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have monthly protection by Best Buy for products. Everyone should get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is so good. You can use it in almost all your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the protection plan a couple of times and there was no problem walked in they checked it out seen default and a store credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXELENT!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with my new phone. It works very well and was excellent and really easy to set up. It is really convenient for my work. Everything is of very good quality. I will be waiting for the next one because I really liked the design and the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't ask for more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Best Buy house so why wouldn't I have Best Buy protection. No matter the issue, I can depend on Best Buy to resolve it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it its worth it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain on the protection.It's great and you should really get it if you're buying a device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value & expertise!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! The services, time and expertise more than exceedingly cover the cost of the service. Geek squad is very patient, kind and knowledgeable! We had the honor and joy to have Shariq help us and were far abundantly pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plans.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries Bestbuy has me covered, so Awesome no worries for two year's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase in best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super satisfied with the delivery of phone from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .........

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung S24 smartphone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Samsung smartphones for 12 years. This one, rhe base model, is so easy to use, the camera and video quality are BETTER than the Iphones my family has. With Best Buys Geek squad setting it up,& data transfer included with Protection Plan & 18 months financing, it was an easy decision. Vernon Hills staff are wonderful !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hav I ng technical support for 2 years is peace of mind for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's wonderful to know my phone is protected for awhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy products I have to get something at all times for my family members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan already payed for itself !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long term worth it.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to buy phones from beat buy without getting a plan protection, then i found out i was spending way more grtting my phone fix in a diferent place and was never the same quality, when i broke my S21 screen i was quoted 250 dollars for the screen, the worst quality i ever seen, i decided to buy a new phone and this time i get the plan protection, i haven't uses yet but 1 thing is true, is way cheaper than fixing your phone on your own. I think is worth it on the long term.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Excellence

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, the best part is that if the item you bought comes out on sale they will honor that price and reimburse you the difference to your account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super COOL!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST PHONE EVER!!! It is SOOOO neat!!! It has so much more than Apple or Samsung could ever offer... I had a Motor phone flip back in the day and I am SOO happy they are smart phone flip now and just as good as they were back in the day. What amazes and impresses me is the STURDINESS and QUALITY METAL of this. It feels like it could withstand a BIG fall if you dropped it.. unlike Apple/Samsung products which are TOO light and fragile in my opinion. If you want a NEAT, NON MAINSTREAM, AMAZING phone. GET THIS ONE TODAY!!! I mean it, GET IT NOW!! You will NOT regret it! It uses Android/Google technology but the PHYSICAL and ACCESSABILITY of this phone is what makes it AWESOME!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy membership 24 months protection is great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy membership 24 months protection is great, makes all purchases peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent service at a very affordable price

    I would recommend this to a friend
Sponsored