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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 453 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-453 of 453 reviews
  • Rated 5 out of 5 stars

    Best buy coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have coverage from Day 1 ! I feel they have my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Deal.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice plan. Have used it already. Worth it. give it a try?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, camera, screen resolution and speaker

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next time a best buy employee tells me a phone is good , I'll definitely try something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Toner cartridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't want the $400 gift card, just a functioning toner cartridge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dweis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really used it. The products that I buy there are most often very reliable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Think twice!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was just okay but resell value is very low so keep that in mind!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. It is not worth it when corporate refuses to send stores the materials to repair phones in store and the call centers aren't informed of this. Waste of time and money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not cover open box warranty requires going through manufacturer. If you don't have total tech also be prepared to be treated as low class.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total teck and certs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a joke you are liers not store your home office your credit card you sent me in 5 times to store and didnt honor anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking forward to enjoying this phone, but I received it broken

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Let me know next time

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to nave notice that the bill is coming due

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is usually pretty good about protecting products.

    I would recommend this to a friend