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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 466 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-466 of 466 reviews
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. It is not worth it when corporate refuses to send stores the materials to repair phones in store and the call centers aren't informed of this. Waste of time and money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not cover open box warranty requires going through manufacturer. If you don't have total tech also be prepared to be treated as low class.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total teck and certs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a joke you are liers not store your home office your credit card you sent me in 5 times to store and didnt honor anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking forward to enjoying this phone, but I received it broken

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Let me know next time

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to nave notice that the bill is coming due

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is usually pretty good about protecting products.

    I would recommend this to a friend