Customer Ratings & Reviews

I will need more time to answer this review.I just renewed this contract.

Great value! The services, time and expertise more than exceedingly cover the cost of the service. Geek squad is very patient, kind and knowledgeable! We had the honor and joy to have Shariq help us and were far abundantly pleased!

Best protection plan i have every invested in! Worth every penny, and seamless coverage when needed repair!

Great peace of mind just in case you need it. So far so good.

this front glass protector for my phone was very helpful and very much needed because im clumsy so I tend to drop my phone a lot and also they have it to where if you crack it you can come in the store and they will put a brand new one on the phone as long as you keep the one thats messed up for a small fee. its very much worth it.

love the protection plan i will contine buying it always

I've used the protection plan a couple of times and there was no problem walked in they checked it out seen default and a store credit

We have a Best Buy house so why wouldn't I have Best Buy protection. No matter the issue, I can depend on Best Buy to resolve it.

I cracked my phone and was upset since I had protected it successfully for nearly a year. But, eventually it happened again, worse. I asked at BB and was advised that because I had their protection plan, I could get my phone replaced under warranty!!! I paid a smallish fee (of course) but was sent a new (refurbished), unblemished phone within a day or two. The Geek Squad member, Allen, I think, at the Beaumont store helped me set it up and erase my old phone and mail it in. No one could ask for a better experience! Thank you!

I love ❤️ mine. Not too difficult to program. Fits well in my hand. Has the comfortable curved corners. Wished there had been options to purchase soft gel coverings for it. Has just enough weight to let me know that I'm holding/carrying something I wouldn't want to drop or leave behind.

They were very helpful I'm kind through the process of finding what I needed

Good to have monthly protection by Best Buy for products. Everyone should get it.

Excellent service, the best part is that if the item you bought comes out on sale they will honor that price and reimburse you the difference to your account.

Can't complain on the protection.It's great and you should really get it if you're buying a device

This service is so good. You can use it in almost all your products

No worries Bestbuy has me covered, so Awesome no worries for two year's.

Super satisfied with the delivery of phone from best buy

I love Best Buy products I have to get something at all times for my family members

Perfect............................................

Hav I ng technical support for 2 years is peace of mind for me.