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Customer reviews

Rating 4.7 out of 5 stars with 483 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 483 reviews
  • Rated 5 out of 5 stars

    Bestbuy membership 24 months protection is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy membership 24 months protection is great, makes all purchases peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and punctual. A true pleasure.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. I haven't found a flaw yet. Such an improvement over my older phone. Should have gotten it sooner. Especially pleased with the additions to the text messages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's wonderful to know my phone is protected for awhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife kept running out of memory on her Samsung S20

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. My wife loves the fast charger included in the box. Huge 512gb memory. She loves the ringer vibrate off switch on the side of the phone. Big bright beautiful screen too. Large all day battery too. Built well but be sure to get a sturdy casuilte.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan already payed for itself !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have on all your electronics it keeps them covered all year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection plan is worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a former Rewards Member, until everyone is now rewarded, the protection plan has never been an issue on a return, a repair, a home service call for installations of large appliances, TV, or in store 'free' service for fixing phone clear face covers, or computer issues! That's why I have bought the majority of my electronics and appliances from Best Buy for over 25 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlocked and ready to go great prices don't break the bank when you can just get a great smart for with a great price best buy got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent service at a very affordable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 24 month protection is the only way to go. I highly recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S24 FE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone! I had a flip phone for a few years and it was nice but I'm happy to be back to a normal phone. I really wanted the 256 MB one and had to get the 128 MB since they are no longer available. I'm really worried about not having enough storage. This phone takes nice clear pictures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer check up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is GREAT. Took in a computer and they found a couple of issues and fixed within a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has this phone and loves it! The phone I have right now is about to go out so I went ahead and got one too! The cameras are amazing and it's a good looking phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is worth it because it gives you a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone! Call volume, not so much!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a year now. Pleased with the phone except call volume is very low. I bought it because I read a review that the phone had very good call volume. Wish you could listen to an actual phone call before buying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    C. Stratton

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the Best buy protection from geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan for 24 month. I would also recommend to get the Geek squad it's so worth it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very nice

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It’s a very nice product and It’s very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this phone yesterday and like it very much so far. Only problem was they didn't send the charger, just the cord, in the box. If I'd have this sent to me while I was away from home, I might have been in trouble. The phone is lightweight and easy to use so far. I already had bought the geek squad help a few months ago when I got my new tv, so we covered having the Best buy representative set up my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reduced Screen Time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Durable, solid and right price. I like unlocked Motorola's because they don't come filled with junk apps. Unexpected bonus, I am very aware when I am in my phone just due to having to open and close it. It has reduced my screen time.

    I would recommend this to a friend