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Customer reviews

Rating 4.7 out of 5 stars with 429 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 429 reviews
  • Rated 3 out of 5 stars

    Why The Samsung S 23 is less than perfect :(

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 1st it was great but in less than a year everything went down hill... 1st it started to drop call, would not let the caller hear my voice...then it started saying my TEXT picture didn't go thru...I finally had to put it in airplane mode and back to get the connection to work and send Picture same with receiving them...nothing but problems. Buying new Samsung S24 FE, hope it works better...never had a problem before with my Samsung Phone...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Membership worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not live w/o this. Covers all items we purchase at Best Buy, often qualify for a discount, service for all fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LUV IT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy protection plan for the products I purchase has always been very helpful and useful for when there is a product malfunction. Best Buy honors their protection plan with NO excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love iT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great for my Products!! Covers everything that's needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I didnt have this service I would be out of alot of money. I have damaged 3 phones over the years. The only way I was able to receive another phone promptly was due to the plan assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind knowing my phone are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good idea to get protection for your phone. Especially since they cost so much to replace. I am a total tech member, I get 2 years protection included with my membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously who wouldn't get a monthly protection plan for a new phone. Great for having piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yo, Eve; eat yer ɓ l l))? out!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best da 6glz4Xluby8 y t 8>I phone on the market: ADAM/EVE take a bite from the REAL Tree of Knowledge... cuz you Know Nothing, Jon Snowp m

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone protection and services for the money it's worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the jam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product give two years on warranty for one annual fee. Unlimited products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to insure the safety in your devices. Much needed when you have little ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    100%

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functions is everything Perfectly fine and durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent coverage for the price. havent had to use it but glad to have and not need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have! Specially if you have a clumsy spouse that always drops their phone. And it is super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the annual protection. In the long run its worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the flip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new flip phone - the larger display is a welcome upgrade, though I do wish it supported more apps. In the end, I love that it is small enough to slip in my pocket without fear of it falling out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SamsungFan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ease of mind. Great service. It just makes sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 24 month warranty is a no brainer. You must get to insure all your merchandise is covered. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my cover! I especially like that it has a replacement guarantee.

    I would recommend this to a friend