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Customer reviews

Rating 4.7 out of 5 stars with 427 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 427 reviews
  • Rated 5 out of 5 stars

    Best savings

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this i have bought alot of things in the past. Love shopping at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well rounded performer. Good ergonomics.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would think this is one of the best Android phones. Excellent battery life and smooth performance. I use both iPhone and Android phone but I keep going back to OnePlus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for easy coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Best Buy 24 Month Extended Warranty when I bought a device a few months ago. I was looking for a way to protect my investment and I was happy to find a plan that offered comprehensive coverage for accidental damage, defects, and malfunctions. The plan was easy to purchase and the claims process was simple. I had to file a claim once when the device stopped working after a power outage. The process was quick and easy and I was able to get my device repaired within a few days. I'm glad that I purchased the Best Buy 24 Month Extended Warranty. It gave me peace of mind knowing that my device was protected in case something went wrong. I would recommend this plan to anyone who is looking for a way to protect their devices. **Pros:** * Comprehensive coverage * Easy to purchase * Convenient claims process * Reliable customer service **Cons:** * The cost of the plan may be prohibitive for some people. * The plan does not cover all devices. **Overall:** I'm happy with the Best Buy 24 Month Extended Warranty. It's a valuable protection plan that offers peace of mind for my devices. If you're looking for a way to protect your devices, I would recommend this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this protection. Gotta have it. Trust me, it pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Heroes

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD is outstanding, every employee knows the technology and knows how to solve customer issues questions. I experienced staff taking time to review my new laptop computer until i was comfortable i give this Best buy feature of Geek squad a 10+++ Thank you for educating me to have confidence to move thru this tech world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best retail store protection plan on the market. Great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection on the market—it is definitely worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend getting this.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must get for every product with best buy. This is why i go to best buy because electronics aint cheap. When i cracked my phone they replaced it easily. Perfect for when you get your kids their first electronic devices or even just for yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your Items!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is absolutely worth it. When you have an electronic item that is failing and need support or an option to upgrade this is the plan for you. They are well staffed and trained to know everything about our electronic items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan very convenient 100% deadly recommend to anybody who shops at Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got you covered

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having coverage on my stuff, best buy always take care of my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps when your product stops working.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing to get so you don't have to go to the manufacturer to get it fixed

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A no brainer!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Getting Geek squad protection just makes sense! I never worry about my items knowing I can easily bring them back to the store if they malfunction and get a quick replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for very product i purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is very good and i have had it for other product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great! amazing! just perfect for all our electronics we get great service when we have an issue with any of our electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We all need it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know that in case of a problem I can get the best technical support in America.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy s25 plus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy S25 Plus is an outstanding phone. It’s super fast, has a beautiful, bright display, and takes amazing photos. The battery lasts all day, and the sleek design feels premium. It’s one of the best phones you can buy right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy protection plan is such a great thing to have! It truly does cover my purchases and i can get the help i need when something happens! Ive been a loyal customer for years and will reccomend it to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting this protection plan vs thru your wireless company. Reason being is it covers everything you buy from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pixel 9 pro, lower priced than competitors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the pixel 8 pro, with android 15 this is a much better user experience. Add the fact that the 9pro is less than the current offerings from Apple or Samsung, and you can't beat it. As far as best buy total, my membership paid for itself several times over just on protection plans. Very happy with both purchases.

    I would recommend this to a friend