Customer Ratings & Reviews

So glad I purchased Geek Squad/Best Buy Protection. My phone suddenly crashed, and a new one is not a small purchase. Grateful for the discount.

The best buy protection plan is such a great thing to have! It truly does cover my purchases and i can get the help i need when something happens! Ive been a loyal customer for years and will reccomend it to anyone!

I purchased the Best Buy 24 Month Extended Warranty when I bought a device a few months ago. I was looking for a way to protect my investment and I was happy to find a plan that offered comprehensive coverage for accidental damage, defects, and malfunctions. The plan was easy to purchase and the claims process was simple. I had to file a claim once when the device stopped working after a power outage. The process was quick and easy and I was able to get my device repaired within a few days. I'm glad that I purchased the Best Buy 24 Month Extended Warranty. It gave me peace of mind knowing that my device was protected in case something went wrong. I would recommend this plan to anyone who is looking for a way to protect their devices. **Pros:** * Comprehensive coverage * Easy to purchase * Convenient claims process * Reliable customer service **Cons:** * The cost of the plan may be prohibitive for some people. * The plan does not cover all devices. **Overall:** I'm happy with the Best Buy 24 Month Extended Warranty. It's a valuable protection plan that offers peace of mind for my devices. If you're looking for a way to protect your devices, I would recommend this plan.

Warranty purchases are not always a good deal as they duplicate what is already provided. Best Buy has found a method to make it effective and efficient.

The Galaxy S25 Plus is an outstanding phone. It’s super fast, has a beautiful, bright display, and takes amazing photos. The battery lasts all day, and the sleek design feels premium. It’s one of the best phones you can buy right now.

I really love the support i get from BBY and GS. I would recommend it to any of my friends and family

Gives one piece of mind. It protects your bigger investment in a larger cost product.

I upgraded from the pixel 8 pro, with android 15 this is a much better user experience. Add the fact that the 9pro is less than the current offerings from Apple or Samsung, and you can't beat it. As far as best buy total, my membership paid for itself several times over just on protection plans. Very happy with both purchases.

Protection plans are always good to have on your electronic It will give you a piece of mine. I sure have learned that the hard way.

We buy almost all of our electronics at Best Buy and having the Geek Squad is part of the reason why.

After spending good money for a good product! Knowing if anything goes wrong it will be repaired or replace!!! No more sleepless night worry about your means of communication being down!!!

They have excellent service and very patience. The explain everything very well

I love Best Buy warranties. Their team is thorough and try very hard to fix and/or replace items quickly without compromising the quality of their work and/or the product itself.

I always recommend having protection. I am a big fan of it since it comes with my best buy membership

Fantastic phone. It is a very efficient and reliable phone..I will continue to use the Google pixel pro for a long time. I recommend the phone highly because of it's reliability.

We purchase many of our electrical equipment from Best Buy so having the BB protection plan provides a level of comfort when we have an issue with any product from Best Buy.

Geek squad are always very help and friendly true problem solvers!

Best Buy's month protection is great. Easy to use and access if you need to. Great price for great protection

I sleep better knowing I have my products covered.

Best Buy Geek Squad multi coverage electronic items is the way to go!