Customer Ratings & Reviews

Protection plans are always good to have on your electronic It will give you a piece of mine. I sure have learned that the hard way.

Fantastic phone. It is a very efficient and reliable phone..I will continue to use the Google pixel pro for a long time. I recommend the phone highly because of it's reliability.

Gives one piece of mind. It protects your bigger investment in a larger cost product.

We buy almost all of our electronics at Best Buy and having the Geek Squad is part of the reason why.

Best Buy has been truly the best store I have shopped at. The one on one professional service I received is beyond any such service of experience from any department store or electronic store. My favorite representative at Best Buy who truly went the extra mile is Vanessa. I purchased my TV and she helped me wheel my item safely to my car.

The S24+ was a replacement for my Pixel 7Pro that fried for the 3rd time. This phone is really smooth, lots of power. The Bixby assistant is really useful for finding quick info. The camera is very good and the 3x zoom is very useful. The video capture works amazing. Night pictures are much better than my pixel. The phone calls are clear and have been drop free. I am really glad I am back with Samsung.

I always recommend having protection. I am a big fan of it since it comes with my best buy membership

We purchase many of our electrical equipment from Best Buy so having the BB protection plan provides a level of comfort when we have an issue with any product from Best Buy.

They have excellent service and very patience. The explain everything very well

Not only is the crease invisible, it's darn near seamless to the touch. I love the color and features. I do wish that the power button was on the bottom half so that it didn't move when I unfolded it. And the software could be a bit prettier, but that's minor nitpicks.

I have accidentally destroyed phones as a paramedic....this gives me some peace of mind in case something happens to my phone while I'm at work.

Best Buy's month protection is great. Easy to use and access if you need to. Great price for great protection

My Best Buy protection covers multiple products so I don't have to worry if one of them has a glitch of some kind. I just get an appointment, and I am covered for the Geek Squad to get me back on track.

Anyone who buys a cellphone---needs to get an extended warranty too. It costs extra, but it beats not having one! I've used the extended warranty on cameras, and many other products I have bought from Best Buy, over the years. Now, Best Buy has a warranty called Total Tech WHICH IS BETTER! If you have computer issues, get a better price for repairs with the Best Buy Total Tech Warranty. Getting new Appliances? New Security doorbell or floodlights, new printer, TV, or cell phone? It's covered! With the total Tech Warranty, when you buy major electronics at Best Buy, with the Total Tech warranty, you'll have any issues, if and when issues occur. with TotalTech Warranty, It works great and is worth it----in the long run, in many ways.

Standard Samsung, overall really great. I have the one with the stylus and it's easy to use, my dad's larger fingers would have trouble with it I think but it would also help since his larger fingers have trouble hitting the screen.

Geek squad are always very help and friendly true problem solvers!

Best Buy Geek Squad multi coverage electronic items is the way to go!

I have had the cell phone for 3 years now and it has performed well. I will buy a Google phone next purchase.

I sleep better knowing I have my products covered.

Helps protect the glass. I have no scratches or cracks in the screen. Best buy rep even put it on for me.