Customer Ratings & Reviews

Best buy shoots it straight and gives you all the answers your looking for couldn't be a better team than best buy

Love having the protection plan. I have only had to use it one time, but it was worth every penny!

I've been a long time member of the bestbuy total tech, member plan, and it has been amazing. With my yearly fee, it covers all the protection plan purchases I could need. If you are like me, and buy more than 4 items at best buy a years, it more than pays for itself. If something breaks I have always taken it to Best buy for al repair or a replacement, with my plan!

This protection is awesome. Feels like there is nothing on.

Have not had to use it but always feel better knowing it is there

Phones aren’t feasibly serviceable by users anymore and having protection plans like this ensures that your purchase will last any potential problems that come up will be taken care of. My experience with BBY and Geek Squad have been great over the past years, and I would recommend protection on smartphones as they can be pretty pricey.

I love to shop at BestBuy. I was looking for an Android Samsung cell phone but I was not sure what model to get and decide to go by the Samsung note after first week phone start overheating for some reason and I went back to returned. The manager was so helpful and understood my frustration he made the exchange process easy and went extra mile he explained more about the phone and told me to give another try and come back if I got another issue. This was at Smyrna location in Georgia.

Who doesn't want to protect their brand new phone with a 2 year warranty? It paid off for me when my previous phone was a lemon. I returned it within 14 days and got a whole new phone. Same thing happened with my watch. I will not purchase any big item without having a 2 year warranty!

I highly recommend having this protection thru best buy. They have best customer services

I always get the protection on all my products. Trust me it comes out cheap than paying monthly and give you a piece of mind totally worth it in my opinion.

Best SmartPhone in the Android line. Highest quality pictures and best design, lightweight.

I absolutely recommend the Best Buy total protection plan, this is a great option they have available and very fairly priced in my opinion. The coverage allows me to get help with any of my electronic and entertainment systems, as well as free installation of products purchased from Best Buy. Once you purchase the plan, when you purchase any additional equipment, they are added to the plan automatically, w.hcih is what I did in this case

Works well to protect my phone. Adheres well and protects from scratches.

Everyone was help in choosing my new phone. They set me up from my old phone to my new one.

Worth getting. Don’t ever assume everything is gonna be ok and not have coverage. I made that mistake and boy it cost me. Phones are way rougher these days but if you are active especially, get the safety.

Protection plan gives me security thatvif anything happens to my device, i am fully protected. I have used it once and it is easy and you get a full replacement.

Very good screen protector, recommend 100% 24 month cover protector

Great phone, great performance, highly recommend!

Husband needed a new phone. His waa blank. They took care of him and he loves his phone.

great protection plan to have!! Everyone needs a protection plan for their device at one point or another, if you haven't gotten one you need to!