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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 429 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 429 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, usually don't buy nothing when I buy one phone. But with other bad experiences was the best I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting. Don’t ever assume everything is gonna be ok and not have coverage. I made that mistake and boy it cost me. Phones are way rougher these days but if you are active especially, get the safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The core and real android

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like pixel phones from day one. They are lile the Iphone of androids. Android with all new updates is designed for this phone and then other manufacturers do changes according to their brand. I do not experience any hiccups with pixel phones and really happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great decision

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits are great, we had the unfortunate case of a cellphone not working as it should and Best Buy took care of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best set up of new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad multi coverage electronic items is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection on all my products. Trust me it comes out cheap than paying monthly and give you a piece of mind totally worth it in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help ! When you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are always very help and friendly true problem solvers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over my week testing the new Galaxy Z Flip 5, it became clear that Samsung’s improved the phone's functionality and design without removing anything critical from the previous generation And it's all because of the clamshell phone's giant new cover screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family has used samsung phones for over 10 years now. Great updates. Easy to use. Best camera out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy shoots it straight and gives you all the answers your looking for couldn't be a better team than best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, it's TOTAL-ly worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Total Care membership, they take great care of us when we have any issues. Well done Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan gives me security thatvif anything happens to my device, i am fully protected. I have used it once and it is easy and you get a full replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy monthly protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly plan is acceptable, no issues to report. Best Buy reps have been very helpful and professional which gives me confidence in the plan if needed to implement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense of ease

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sleep better knowing I have my products covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for about 3 months now and its been great. I haven't had any problems, it connects quickly and updates have been smooth. I have a cheap amazon case on it and I'm super clumsy so I drop it about 3 times a day but i have no cracks or issues with it. Its been durable and just what I've needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the protection plan. I have only had to use it one time, but it was worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manuel Alvarado

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my Z Fold 5. Very comfortable with the finance service. And with the credit line that they provide. I highly recommend everyone to come try their services. Best Buy is one of the best stores you can trust with all your appliances and electrical needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy I’ve made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat it if you buy any electronics. I’ve got protection on everything I have bought so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind knowing the inevitable woops won't cost me a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat the Best Buy protection plan. This is included with my Total Tech. T-Mobile wanted $18 dollars per month to insure the plan. The Best Buy protection saves me $425 over 2 years. The Best Buy Total Tech is the best $200 dollars per year that I spend.

    I would recommend this to a friend