Customer Ratings & Reviews

great protection plan to have!! Everyone needs a protection plan for their device at one point or another, if you haven't gotten one you need to!

I am not sure how to rate this. Please make sure your sales people do not lie to customers about having it for 24 months unless telling them it will cost another 180 plus to keep it covers for 24 months. the only time i used it was to gey help with a desktop tower and of course they show youthe most exspensive ones. I don't know maybe I am the one who is stupid or confused. Everything is just so hirried these days.

I highly recommend having this protection thru best buy. They have best customer services

This new I phone is really a different breed takes a while to learn it, but it has a lot of new features that I like, I recommend if any one is an apple user

Best SmartPhone in the Android line. Highest quality pictures and best design, lightweight.

Everyone was help in choosing my new phone. They set me up from my old phone to my new one.

Best Buy Protection Plan on Phones is better than the protection plan through phone carrier. I have always received quality service whenever I contacted Best Buy with a phone problem. In the past when I purchased the protection plan from my phone carrier the service rendered was not worth it.

Have not had to use it but always feel better knowing it is there

Great phone best value for me. Phone has lots of good features, camera resolution is stunning , the OS improved a lot no. Battery charge is amazing . This is best value for money

This protection is awesome. Feels like there is nothing on.

Works well to protect my phone. Adheres well and protects from scratches.

Although the phone wasn't what my wife and I were expecting, we enjoyed our experience at Best Buy in Downey, CA. Vanessa provided excellent customer service. Something very rare to find in many retail stores today. I wouldn't be surprised if she was promoted to manager soon. She genuinely loves her job, and makes customers feel at home when she's assisting us.

ExcellentThis phone has truly impressed me with its features. The performance is top-notch, making everything run smoothly and effortlessly.

Been a subscriber to this protection for quite some time already and it makes life easier when you have issues with your appliances.

Husband needed a new phone. His waa blank. They took care of him and he loves his phone.

This service has proved way more valuable than what it costs.

Very good screen protector, recommend 100% 24 month cover protector

I had best Buy protection plan and loved it. It covered my phones and the helped fix a couple old computers i had too.

Get it. Just get it, people. You won’t regret it. Trust me

If you can commit to purchasing all or the majority of your electronics from Best Buy, this protection package is definitely worth it in comparison to what you'd pay individually and/or from other stores.