Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 429 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 429 reviews
  • Rated 5 out of 5 stars

    Great service- will renew

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. From the big stuff to the screen protector and case, this warranty covers everything. Only had to exchange screen protector and case, but if id have bought elsewhere without the warranty, id be spending a lot on screen protectors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has what I'm looking for at the greatest prices and always has great sales associates and all the Departments and are very knowledgeable I don't shop anywhere else. Best Protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very accessible way when you purchase products in the store on a recurring basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great performance, highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, don't care for Google intervention.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Pixel Pro 7, I like the phone and especially the camera, but not happy that Google tries to take over and control. I don't want them organizing my photos & sending reminders of a photo from years ago. I've had trouble syncing with my computer. Maybe I just don't know enough about the settings. My old LG was so easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Happy to Have the Extra Piece of Mind

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a problem to use this plan but it is nice to know it's there. My preferred Plus membership sure has come in handy for tech help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy plus

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. I want to make sure it stays working as long as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, already needed to use and the process was straightforward, I recomend a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New cell

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service easy as well to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with more features

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a step up from the last version and it includes wireless charging and a high amount of memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent..........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sized up to the S24+ version and I love it. It's fast, easy too use, and the battery life is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oops insurance. Lol

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Protection plan is awsome, covering any item we buy from best buy. Monthly insurance plan. We have 4 smartphones tvs , cpu, and game consoles. A house full of animals and kids. So much needed thing lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came in great packaging and works wonderfully, definitely a big upgrade from my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan for electronic devices,good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having Total Tech! Nice that I don't have to worry about my new purchases with this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be safe!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must, because it is electronic and something could go wrong, so be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the money.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like what the Plan offers. I purchase a lot of items from Best Buy, so this plan is perfect for me, and I feel comfortable buying things that I am not so knowledgeable about, as I will get the help I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #TeamGalaxy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Galaxy S10 and it was so amazing like brand new would buy again when it goes on sale and would buy the S10+ as well. Its worth it phone works well no problems, camera is amazing, records in 4K taking pics is so clear and amazing worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Total Tech. It is really worth purchasing it. It has saved us a few times. No hassles. If we are looking for something to purchase we shop Best Buy first because I know if any were to happen they will stand by me.

    I would recommend this to a friend