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Customer reviews

Rating 4.7 out of 5 stars with 417 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 417 reviews
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having Total Tech! Nice that I don't have to worry about my new purchases with this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came in great packaging and works wonderfully, definitely a big upgrade from my old phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Happy to Have the Extra Piece of Mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a problem to use this plan but it is nice to know it's there. My preferred Plus membership sure has come in handy for tech help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vanessa is AWESOME!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the phone wasn't what my wife and I were expecting, we enjoyed our experience at Best Buy in Downey, CA. Vanessa provided excellent customer service. Something very rare to find in many retail stores today. I wouldn't be surprised if she was promoted to manager soon. She genuinely loves her job, and makes customers feel at home when she's assisting us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone good camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first flagship phone and I'm happy with it. Should be able to get updates for a long time. Time will tell on the battery. Amateur photographer so I can say the camera is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can commit to purchasing all or the majority of your electronics from Best Buy, this protection package is definitely worth it in comparison to what you'd pay individually and/or from other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has what I'm looking for at the greatest prices and always has great sales associates and all the Departments and are very knowledgeable I don't shop anywhere else. Best Protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total for the win.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their took protection. All my electronics are covered no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, don't care for Google intervention.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Pixel Pro 7, I like the phone and especially the camera, but not happy that Google tries to take over and control. I don't want them organizing my photos & sending reminders of a photo from years ago. I've had trouble syncing with my computer. Maybe I just don't know enough about the settings. My old LG was so easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope it will really protect when the time comes. Plus, the old plan was much better for its value. We shall see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service- will renew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. From the big stuff to the screen protector and case, this warranty covers everything. Only had to exchange screen protector and case, but if id have bought elsewhere without the warranty, id be spending a lot on screen protectors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung never dissapoints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you wait for the product to get on discounts you are getting the best value compared to apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what you'd expect from a warrantu with a reputable company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone s24 plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone really recommend you to get this phone if you like playing games taking pictures and everyday productivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oops insurance. Lol

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Protection plan is awsome, covering any item we buy from best buy. Monthly insurance plan. We have 4 smartphones tvs , cpu, and game consoles. A house full of animals and kids. So much needed thing lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always suggest to get it because never know when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a member I have this free service for my purchased product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use it for everything.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this for all of my and my husband's phones. I've only ever needed it once, and it was quick, easy, and if it hadn't been my phone, mostly painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the money.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like what the Plan offers. I purchase a lot of items from Best Buy, so this plan is perfect for me, and I feel comfortable buying things that I am not so knowledgeable about, as I will get the help I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Total Tech. It is really worth purchasing it. It has saved us a few times. No hassles. If we are looking for something to purchase we shop Best Buy first because I know if any were to happen they will stand by me.

    I would recommend this to a friend