Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 409 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 409 reviews
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can commit to purchasing all or the majority of your electronics from Best Buy, this protection package is definitely worth it in comparison to what you'd pay individually and/or from other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has what I'm looking for at the greatest prices and always has great sales associates and all the Departments and are very knowledgeable I don't shop anywhere else. Best Protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, don't care for Google intervention.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Pixel Pro 7, I like the phone and especially the camera, but not happy that Google tries to take over and control. I don't want them organizing my photos & sending reminders of a photo from years ago. I've had trouble syncing with my computer. Maybe I just don't know enough about the settings. My old LG was so easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vanessa is AWESOME!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the phone wasn't what my wife and I were expecting, we enjoyed our experience at Best Buy in Downey, CA. Vanessa provided excellent customer service. Something very rare to find in many retail stores today. I wouldn't be surprised if she was promoted to manager soon. She genuinely loves her job, and makes customers feel at home when she's assisting us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    100%

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functions is everything Perfectly fine and durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always suggest to get it because never know when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a member I have this free service for my purchased product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service- will renew

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. From the big stuff to the screen protector and case, this warranty covers everything. Only had to exchange screen protector and case, but if id have bought elsewhere without the warranty, id be spending a lot on screen protectors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone s24 plus

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone really recommend you to get this phone if you like playing games taking pictures and everyday productivity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone. The Samsung 24+ is easy to use. The camera takes great pictures. I would recommend it as the price is great for what you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oops insurance. Lol

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Protection plan is awsome, covering any item we buy from best buy. Monthly insurance plan. We have 4 smartphones tvs , cpu, and game consoles. A house full of animals and kids. So much needed thing lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new phone purchased

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to order through Bestbuy.com. Very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use it for everything.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this for all of my and my husband's phones. I've only ever needed it once, and it was quick, easy, and if it hadn't been my phone, mostly painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Sturdy, great display and the camera is really good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the money.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like what the Plan offers. I purchase a lot of items from Best Buy, so this plan is perfect for me, and I feel comfortable buying things that I am not so knowledgeable about, as I will get the help I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with Flip 5 decision

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been very helpful with my phone and the floor specialists have been so helpful with how the process works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Total Tech. It is really worth purchasing it. It has saved us a few times. No hassles. If we are looking for something to purchase we shop Best Buy first because I know if any were to happen they will stand by me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good i like it the camera quality and the bettery performance is much better i would recommended to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Package.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase my Best Buy Protection yearly. I have been a member for a long time. This is the first time I have had the Geek Squad in my home to help me. It was wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #TeamGalaxy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Galaxy S10 and it was so amazing like brand new would buy again when it goes on sale and would buy the S10+ as well. Its worth it phone works well no problems, camera is amazing, records in 4K taking pics is so clear and amazing worth the buy.

    I would recommend this to a friend