Customer Ratings & Reviews

always suggest to get it because never know when needed

It is a great service that I have made use of several times. I have never had a problem getting service, or anything fixed. It is a great tool for peace of mind.

With cell phone it is worth it, I had had cell phone in the pass without a warranty and had bad luck with them not working,

I love my new phone. The Samsung 24+ is easy to use. The camera takes great pictures. I would recommend it as the price is great for what you get.

Love how easy it is to order through Bestbuy.com. Very user friendly.

I love it! Sturdy, great display and the camera is really good as well.

The Best Buy total tech saves me from paying for insurance every month. It's a great deal.

The team that assisted me with my purchases are top notch! They went well above and beyond to get my service set up correctly and quickly!

The protection plan is good, but the price has increased, but still good to have it for such an expensive device.

Great phone my son managed to keep his old one for 6 years. Our family have owned samsung phones now for over 20 ty years. No problems...A reliable phone has to have a reliable carrier

Very happy with the plan i bought from best buy. Great price

They helped us with a broken phone and with a broken computer. Overall, they did a great job. My only reason for not giving a 5 star review is because my computer was not screwed on property and some of the plastic is bent around it.

Best price available even compared to phone company! Pristine packaging, easy set up with phone company, and since a member have 2 years insurance!

Glad to have the added security if needed. I have not needed it yet thank God

Good product very well funtion Good camare and operating system

Monthly Best Buy Protection...it was better before this change but I get it. Having it is worth it in the grand scheme of things.

If you don't buy this with your purchases then you are throwing money out the window. Everything eventually breaks. This is your insurance policy

The phone is great, the camera is fantastic. Android has had some issues the last few years, though. Hopefully it gets better because this phone with a perfect Android software would be amazing.

Took me years to upgrade my old Galaxy series phone. Now that i have, i question why it took me so long. Performance, aesthetics, and increased my productivity by 5 fold.

Love knowing my purchases are protected. My son was so thrilled when his xbox contoller was replaced and he didn't hsve to buy a new one!!