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Customer reviews

Rating 4.8 out of 5 stars with 1228 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,228 reviews
  • Rated 5 out of 5 stars

    Best Buy Toatal Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money i ever spent. Dropped my phone 1 week after purchase and broke it. So happy i bought the protection plan. Best Buy was great and replaced my phone no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection (up to 24 mo.)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every time i have a question or need help with a product they are always there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend having protection. I am a big fan of it since it comes with my best buy membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sergio m

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recomen best buy .good service and good product I like best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service Provided

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service Provided. The staff was very professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gssxg

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for Best Buy I always come in best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much nice and excellent and strong so beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend BestBuy's products and services to everyone! I'm satisfied every time I purchase something and keep BestBuy Total up to date to make sure everything is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the security of the protection plan!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve benefited from the BBY protection plan for years. I have young children and take my tech with me to various events all over the country. As a result, I’ve been protected ftom the inevitable accidents that have come to pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought. But i hope i ll don't need to use at future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Photo compatibility with Apple phone is terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone, but one BIG problem that no one in the phone department or in the Geek Squad was able to figure out. When receiving photos from anyone with an Apple iPhone, the photos are received on my Samsung as blurry. Infuriating! Their formats are different and should be compatible, but they are not. This has cost me big time as I did a gig for a business and the photos were blurry.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet, but I think it will work perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bestbuy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love bestbuy, buy this often. (need to reach limit)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy protection is the best so far that I know of. Whatever is irreparable, they make is easy for a total refund. I'm loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how i have protection for all my electronics! If something happens i just take it to bestbuy and they will fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping for a Samsung Note 25

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing from Best Buy was seamless. The staff was knowledgeable and helpful, they guiding me through the options and answered all my questions. The in-store display allowed me to physically see and try out the model before buying, which was a huge plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection is a great option to ease your mind on your items purchased. I highly suggest getting the extra coverage. It may seem pricey, but the deductible to fix most issues is minimal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe sorry but never had to use it. Hopefully I never have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yuri gomas

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been great with the customers and making those this work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer and phone operation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Tech was EXCELLENT, friendly professional and KNOWLEDGEABLE

    I would recommend this to a friend