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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1198 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,198 reviews
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, Every piece of equipment I buy is automatically added to my coverage. I haven't had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome...........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping for a Samsung Note 25

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing from Best Buy was seamless. The staff was knowledgeable and helpful, they guiding me through the options and answered all my questions. The in-store display allowed me to physically see and try out the model before buying, which was a huge plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, the negative thing is that they do not cover computer parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliability Unleashed : Monthly BestBuy Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently enrolled in the Monthly Best Buy Protection plan, and I must say, I am genuinely content with the service. Best Buy has yet again proven why they're a leader in customer care. The peace of mind that comes with knowing my purchases are safeguarded for up to 24 months is invaluable. The flexibility of a monthly plan aligns perfectly with my needs, ensuring consistent coverage without any hassle. Kudos to Best Buy for delivering a protection service that truly lives up to its promise—I can confidently say my tech investments are in good hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad always good quality and quick installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised at Needing This

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's one of those little things that is worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this phone for almost one moth. Coming from phone as my main phone and using this daily have enjoyed using it. Big part of it is the Google assistant. Let’s face it Siri. Is not very good at this time. Not sure about the $1100 PRICE BUT don’t regret it at the same time. But i did get a great trade in for it all so. Thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has your back

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the protection plan that Best Buy offers. It's reassuring that if anything happens to my items I purchase at Best Buy is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I buy from Best Buy is because of Total Tech and it's protections + warranties. They have been helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was help in choosing my phone and set it up for me. The transition was a great experience and i will be tell my family to come here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time to purchase this from best buy, it has great member benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S23 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone with many many features. I especially enjoy the camera and love taking pictures after dark. I also enjoy the pencil to write additional notes on items that I keep or send. I have the AI, but have only used it a couple of times. It works well when you are writing and want it worded correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geek squad on and if for years and it's wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always has great offers and having the Tech Plan always keeps my devices covered. I always have peace of mind buying from a trusted source.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy seth up and all nuts and fasteners were in the Packages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, easy, courteous, helpful, professional, ser

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy, courteous, helpful, professional, service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24 Galaxy Ultra does it all!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S24 Galaxy Ultra as so good that I bough two (2) of them: One for myself ... and the other for my daughter. Again, Best Buy had the best pricess, a good product and Geek Squad support to help make the initial configuration and use easier for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product awesome program!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's truly not to like? This product is awesome and so far I know of no one else even doing anything such as this! Thank you Best Buy! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Very happy with the Best Buy Protection!!

    I would recommend this to a friend