Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1198 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,198 reviews
  • Rated 5 out of 5 stars

    Phone protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the service yet but its good to have if i need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is worth it if you purchased a very expensive item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the best brand in cell phones I won't change brands or anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best and best price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best store with the best price in this area of california

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice offer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A comprehensive coverage that lets you pick monthly or all up front payment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works very well and I have purchased several items from here. I had a problem with Apple watch they sent it back to manufacturer. I received it back in less than two weeks. Work great. It's been over 3yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well glad to have this product from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I will buy more in the future perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great plan for Tech Device accident

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left my Google Pixel 8 Pro on the corner top and accidentally felt down. Without the 24 month protection, I couldn't have the switch out option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety net i case disaster strikes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have purchased this. Yet to realize value or use but happy for safety net.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Unwavering Protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection is truly the unsung hero of electronic purchases. In today's fast-paced digital world, it's a relief to have a reliable safety net for our valuable devices. This protection plan offers a blend of flexibility and comprehensive coverage, ensuring that your investments are shielded from unforeseen incidents. The monthly structure ensures adaptability, catering to the evolving needs of users, making it both consumer-friendly and forward-thinking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone very good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my upgrade. Easy to navigate. Light weight. Best decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection pay

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is great! I love all the benifits !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, you need it.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is a no-brainer. Best Buy is no-nonsense; they've always taken care of us. They Deliver when other companies don't. We love the protection plans and will continue to use them for life. I love the online access to tune-ups for your computer. It takes a little bit to get with an agent, but it made my computer so much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No one compares to their plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lost, broken, scratched up & water logged my phones and i live by bestbuy phones and the total tech is as awesome as the lost & stolen plans. I promise you either of these is a life savor and well worth it and if u like me always sitting ur phone down the lost and stolen is a must but if u buy alot of bestbuy products you cant go wrong with total care it covers everything you buy from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost considering the coverage!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost based on what is covered. While I don’t generally need repairs, I often need help with the operation of new stuff!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The cost vs the use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess for the one time I needed, it was worth it. Now that is no longer free for to have the company you buy a $1700 phone from to set it up for you. If you are a big tech or gadget person it is good but to use it once a year, the cost out weighs for service for me. Just like insurance though, you buy it just in case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Increadible value

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is essential when purchasing any electronic devices that you insure they will not break or malfunction. Luckily you can purchase a separate plan to protect your devices. However, purchasing every protection plan separately can and will become costly. But, with the subscription of total tech those worries of deciding to purchase protection become worries of the past. Total Tech is just an absolute no brainer and essentially the best decision to make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy i got the insurance... In the Long run the protection will be a blessing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that my Best Buy Membership comes with full coverage on most items for 2 years.

    I would recommend this to a friend