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Customer reviews

Rating 4.8 out of 5 stars with 1288 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,288 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love affing the extra coverage to all of my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection and warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenience to protect everything you buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is your best choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing to have protection like that sounds super good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this phone for almost one moth. Coming from phone as my main phone and using this daily have enjoyed using it. Big part of it is the Google assistant. Let’s face it Siri. Is not very good at this time. Not sure about the $1100 PRICE BUT don’t regret it at the same time. But i did get a great trade in for it all so. Thanks best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solving

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been a big help to me especially in problem solving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very hard on my phone...it's nice to know that I have decent protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update since day one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade in the pixel line up. They really fixed the camera color issue from the 9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good protection plan. Havent needed it for any major electronic device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping for a Samsung Note 25

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing from Best Buy was seamless. The staff was knowledgeable and helpful, they guiding me through the options and answered all my questions. The in-store display allowed me to physically see and try out the model before buying, which was a huge plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Photo compatibility with Apple phone is terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone, but one BIG problem that no one in the phone department or in the Geek Squad was able to figure out. When receiving photos from anyone with an Apple iPhone, the photos are received on my Samsung as blurry. Infuriating! Their formats are different and should be compatible, but they are not. This has cost me big time as I did a gig for a business and the photos were blurry.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its excellent service that's gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the security of the protection plan!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve benefited from the BBY protection plan for years. I have young children and take my tech with me to various events all over the country. As a result, I’ve been protected ftom the inevitable accidents that have come to pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product end BEST BUY STORE TO SHOP THEY HAVE JUST ABOUT EVERYTHING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection. Electronics need all around k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to know and comforting to know i am protected. Its right up my alley. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to my apple insurance this covers all the other hiccups the other wont.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Toatal Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money i ever spent. Dropped my phone 1 week after purchase and broke it. So happy i bought the protection plan. Best Buy was great and replaced my phone no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Unwavering Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection is truly the unsung hero of electronic purchases. In today's fast-paced digital world, it's a relief to have a reliable safety net for our valuable devices. This protection plan offers a blend of flexibility and comprehensive coverage, ensuring that your investments are shielded from unforeseen incidents. The monthly structure ensures adaptability, catering to the evolving needs of users, making it both consumer-friendly and forward-thinking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They assisted with new devices for data transfer. Quick no issues. One issue with new phone and they helped troubleshoot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Pixel 10 Pro XL

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and signed up the Best Buy credit card the day I ordered the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad for all my electronics is the best thing I have ever done. Saves me a lot of money.

    I would recommend this to a friend