Customer Ratings & Reviews

Have had this phone for almost one moth. Coming from phone as my main phone and using this daily have enjoyed using it. Big part of it is the Google assistant. Let’s face it Siri. Is not very good at this time. Not sure about the $1100 PRICE BUT don’t regret it at the same time. But i did get a great trade in for it all so. Thanks best buy

The Best protection for my ítems The Best shop Best buy

Love the Upgrade. Love the option to screen record!

Any time i've contacted them Geek Squad has never failed me.

This is a great phone with many many features. I especially enjoy the camera and love taking pictures after dark. I also enjoy the pencil to write additional notes on items that I keep or send. I have the AI, but have only used it a couple of times. It works well when you are writing and want it worded correctly.

This is a way to buy some piece of mind for a larger purchase.

Good price, Every piece of equipment I buy is automatically added to my coverage. I haven't had to use it yet.

Amazing ever, the best I’ve ever used and will continue using

The Samsung S24 Galaxy Ultra as so good that I bough two (2) of them: One for myself ... and the other for my daughter. Again, Best Buy had the best pricess, a good product and Geek Squad support to help make the initial configuration and use easier for me.

Coverage Now and in the Future. Get security for your products now.

For over 15 years I have been completely satisfied with Geek Squad.

I have been using this service for years and I am pretty happy with it

Have had luck in the past but not always sure if it's worth it.

The Monthly Best Buy Protection is truly the unsung hero of electronic purchases. In today's fast-paced digital world, it's a relief to have a reliable safety net for our valuable devices. This protection plan offers a blend of flexibility and comprehensive coverage, ensuring that your investments are shielded from unforeseen incidents. The monthly structure ensures adaptability, catering to the evolving needs of users, making it both consumer-friendly and forward-thinking.

Fantastic staff with the knowledge to answer any question I had.

I absolutely love the protection plan that Best Buy offers. It's reassuring that if anything happens to my items I purchase at Best Buy is covered.

Very good service, the negative thing is that they do not cover computer parts.

Awesome...........................................

Everyone was help in choosing my phone and set it up for me. The transition was a great experience and i will be tell my family to come here.

I have lost, broken, scratched up & water logged my phones and i live by bestbuy phones and the total tech is as awesome as the lost & stolen plans. I promise you either of these is a life savor and well worth it and if u like me always sitting ur phone down the lost and stolen is a must but if u buy alot of bestbuy products you cant go wrong with total care it covers everything you buy from them