Customer Ratings & Reviews

This protection plan saves me time and money for all my products!

This is a great phone with many many features. I especially enjoy the camera and love taking pictures after dark. I also enjoy the pencil to write additional notes on items that I keep or send. I have the AI, but have only used it a couple of times. It works well when you are writing and want it worded correctly.

Having the protection is a must. You never know when your stuff will break.

The Geek Squad package is very good program. I think it is good thing to have.

The Geek Squad has always been there for me anything that I have bought from Best Buy the geeks squad stands behind thank you.

Good price. I love that they answer you kindly and answer any questions.

The Best Buy protection is a great option to ease your mind on your items purchased. I highly suggest getting the extra coverage. It may seem pricey, but the deductible to fix most issues is minimal.

I always get Best Buy protection, and it has payed off multiple times

I recommend BestBuy's products and services to everyone! I'm satisfied every time I purchase something and keep BestBuy Total up to date to make sure everything is covered.

The services arthe store was great. Assoicate answer all my question and helpful making final decision on what to buy.

Always a ten out of ten for me with Best Buy all the time

Always glad to keep up with protection for our products. Satisfied for many years. Would recommend to friends.

It is essential when purchasing any electronic devices that you insure they will not break or malfunction. Luckily you can purchase a separate plan to protect your devices. However, purchasing every protection plan separately can and will become costly. But, with the subscription of total tech those worries of deciding to purchase protection become worries of the past. Total Tech is just an absolute no brainer and essentially the best decision to make.

The honor what you're supposed to get. I had a $90 phone case break and they fully refunded it but the process did take a few minutes

The geek squad retrieved my broken phones data and gallery..were Tmobile couldnt do...very grateful

I have lost, broken, scratched up & water logged my phones and i live by bestbuy phones and the total tech is as awesome as the lost & stolen plans. I promise you either of these is a life savor and well worth it and if u like me always sitting ur phone down the lost and stolen is a must but if u buy alot of bestbuy products you cant go wrong with total care it covers everything you buy from them

The Samsung S24 Galaxy Ultra as so good that I bough two (2) of them: One for myself ... and the other for my daughter. Again, Best Buy had the best pricess, a good product and Geek Squad support to help make the initial configuration and use easier for me.

Excellent phone, the quality Samsung always delivers

You may need it one day so is better to have buy it.

Must get great value never hurts to have because you never know when you might need it