Customer Ratings & Reviews

I love that my Best Buy Membership comes with full coverage on most items for 2 years.

Great value with best buy subscription. Be easy if apple care though

This was the best decision ever! Yes, its $200/yr, but that covers both my fone and my kids iphone and is way cheaper than tmobile insurance. id had the s21 ultra for about 18 months, paid outright for it and it stopped charging well. Brought it to geek Squad who couldn't fix, and they didn't make the s21 anymore. So, they gave me full price of what i paid towards another fone. So i got the s23 ultra for about $300! Can't beat that!

Just got it and I don't regret it. Used it the 2nd gay after i got it.

My daughter too happy with this, help her to do everything

Best Galaxy Phone so far!! great camera and very fast operations!

Ok , i went thru several phones in just days trying to find one that worked eith my medical device app...the all were listed as compatable and took the download, then failed to work or constantly crashed. Its hard to remember what case etc went with which returned phone. This I was firm about..best buy protection is a must have! Havent used it, hope i dont need to.

Excellent service in the store. The product is high quality. I would buy again.

Thanks for everything you guys all you do for me i appreciate it all best buy company n geek squad too the help me so much

I mean come on who doesn't like having a cushion to soften some of those unforseen, tragic tumbles our phones take at times

Good. This product. Is very important to have because. You need

I had excellent service when I hought my phone. I did not remember his name and being a little slow on technology he didnt rush me and I wish all customer service was like this.

This feature is so good because it helped me with my computer and checking out my Smartphone, it is so well worth it.

Great job for giving me the best customer f Treatment for my warranty.

Love the convenience. Being able to get my products repaired. All my purchases come with a 2 year insurance automatically. I recommend to anyone that purchases at Best Buy

I have been using the protection package for years. I purchase a lot and love that if anything goes wrong it is taken care of. I have had to use it on occassion and the team has been great!

I absolutely recommend the Best Buy total protection plan as I have the total best plan whatever they rename it. The coverage allows me to get help with any of my electronic and entertainment systems, as well as free installation of products purchased from Best Buy. Once you purchase the plan, when you purchase any additional equipment, they are added to the plan automatically, what a grat option!

New Samsung phone is so much better than my last one!!

How cool is the Best Buy Total Protection!! It includes being able to use Geek Squad at no cost. So far in one month, I've used the Geek Squad twice already for my home computer which I bought elsewhere. I didn't have to bring my desktop in to the store... they worked on it remotely. So convenient!

I love having all my Best Buy purchases protected with one plan and the Geek Squad service is stellar!