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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1198 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,198 reviews
  • Rated 5 out of 5 stars

    Must-Have for Expensive Purchases

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wise purchase. I have used it a couple of times without any issues. Saved me a lot of money on my repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when buying any device. Employees were very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prince of peace

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives one ease of thought or comfort for any unforseen loop holes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new cellphone. I had the S21 plus, upgraded it for this one. It works amazing, so happy with my decision. This phone has everything quality and looks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a really good cell phone over all, the only problem is that the main screen does not last long when it start coming off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Member

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program had been a lifesaver!:Everyone should have it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone i have not activated it yet been in the hospital but is a great phone based on the reviews

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and worth of money and no need to worry while using the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeaahhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT i can't complain about it thats all i can say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCEPTIONAL CUSTOMER SERVICE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING service!! Very attentive workers. When the 1-800 number couldn't help the inside team helped me and did everything possible to understand and make sure I left with what I needed. This Best buy team is amazing the manager went all out and so did the young lady that assisted me with a new phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has this cool way of sealing itself all by itself! I was watching my husband put it on and it automatically sealed itself to the phone so smoothly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great acquisition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta. Looks very good and works great easy to configure activate and use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dropped free home service---frustrated. Tech ser

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value when you have laptops, cell phones and lots more. I highly recommend it IF THE HOME SERVICE WAS STILL INCLUDED & love the discount. We are uPset that now you have to PAY for home service. It used to be FREE!! WE ARE THINKONG OF CANCELING BECAUSE IF THIS DROPPED FREE HOME SERVICE. FRUSTRATED!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the purchase was very good Excellet customer servicio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant beat the warranty you get with total tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat the warranty you get with total tech if you buy from bestbuy a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use the protection and i hope i dont have to, but glad to have it for this expensive phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The caller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung 24 ultra is the best. It is customer friendly, which is important for us seniors. The size is just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick purchase, and a good deal for a Verizon phone with upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it For Cell Phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has actually been useful and needed once amongst all the phones I have ever purchased from Best Buy. Does have a deductible depending on your device's purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protector

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protectorgreat protectorgreat protectorgreat protectorgreat protectorgreat protector

    I would recommend this to a friend