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Customer reviews

Rating 4.8 out of 5 stars with 1288 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,288 reviews
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy protection is the best so far that I know of. Whatever is irreparable, they make is easy for a total refund. I'm loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat decision ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best decision ever! Yes, its $200/yr, but that covers both my fone and my kids iphone and is way cheaper than tmobile insurance. id had the s21 ultra for about 18 months, paid outright for it and it stopped charging well. Brought it to geek Squad who couldn't fix, and they didn't make the s21 anymore. So, they gave me full price of what i paid towards another fone. So i got the s23 ultra for about $300! Can't beat that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how i have protection for all my electronics! If something happens i just take it to bestbuy and they will fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, you need it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is a no-brainer. Best Buy is no-nonsense; they've always taken care of us. They Deliver when other companies don't. We love the protection plans and will continue to use them for life. I love the online access to tune-ups for your computer. It takes a little bit to get with an agent, but it made my computer so much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is a fabulous piece of mind!! There's no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection deal is very good for phone. It is very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend having protection. I am a big fan of it since it comes with my best buy membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection (up to 24 mo.)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every time i have a question or need help with a product they are always there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You feel so secure when you have the protection from the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service Provided

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service Provided. The staff was very professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sergio m

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recomen best buy .good service and good product I like best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok , i went thru several phones in just days trying to find one that worked eith my medical device app...the all were listed as compatable and took the download, then failed to work or constantly crashed. Its hard to remember what case etc went with which returned phone. This I was firm about..best buy protection is a must have! Havent used it, hope i dont need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works very well and I have purchased several items from here. I had a problem with Apple watch they sent it back to manufacturer. I received it back in less than two weeks. Work great. It's been over 3yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only Protection To Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely recommend the Best Buy total protection plan as I have the total best plan whatever they rename it. The coverage allows me to get help with any of my electronic and entertainment systems, as well as free installation of products purchased from Best Buy. Once you purchase the plan, when you purchase any additional equipment, they are added to the plan automatically, what a grat option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer and phone operation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad Tech was EXCELLENT, friendly professional and KNOWLEDGEABLE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe sorry but never had to use it. Hopefully I never have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gssxg

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for Best Buy I always come in best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much nice and excellent and strong so beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet, but I think it will work perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has your back

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the protection plan that Best Buy offers. It's reassuring that if anything happens to my items I purchase at Best Buy is covered.

    I would recommend this to a friend