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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1198 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,198 reviews
  • Rated 5 out of 5 stars

    Everything works right now.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. I will be using them if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely superb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. She is overjoyed with the features and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely great i recommend it any day any time. its a big guy phone. highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy ultra, 25.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The Samsung ultra 25 is the best. I bought 3 phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this monthly protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my Best Buy card to purchase my Samsung Flip 6 phone. This plan is way better than the coverage plans from the cell phone companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really didn't take long to get used to it! Thanks for having it available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone yet!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has so many features I am still learning them all. Very happy with my purchase for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it, luckily. Samsung galaxy 24 are great cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for my son , I and my husband gifted to my son and my son is very happy for that gift and it’s working very nice and smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Samsung phones have been awesome and produce great pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s nothing like having your devices protected.. highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the pixel 9 pro fold

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an excellent product! I'm so happy to have included coverage on my Google pixel 9 pro fold, with a hassle free process should my first folding screen device have any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CUSTOMER SERVICE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY IS THE BEST STORE TO BUY YOUR STUFF FROM THERE. BEST CUSTOMER SERVICE EVER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Love my phone! Easy to work with associates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, decent extended warranty protection for phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Planning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All your in-house needs to make you feel at easy! When you buy a protection plan for any product you have the additional comfort of knowing you'll have expert care in case you need it! Even for common, less problematic needs total protection at your fingertips in case a problem occurs is the guarantee you need so you know you're buying from the right people at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy FTW

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product - great Store - great Service - good. Associate didn't know everything about the cellular side of things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S 25 plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very successful addition to an already proven brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection (up to 24 months) is a premium service that offers peace of mind and added security for your valuable electronic purchases. With this protection plan, you can rest easy knowing your investment is safeguarded against unexpected mishaps and malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Ultra 23

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone! Thank god I purchased the insurance for it, 3 months after I purchased the Galaxy 23 Ultra, imI thebrear screen broke and best buys replced it with a new one for 99 dollars.

    I would recommend this to a friend