Customer Ratings & Reviews

I haven't used the service yet but its good to have if i need it.

Worth every penny. Very happy with the Best Buy Protection!!

The protection is good but I'm not sure it's worth the money

Protection is worth it if you purchased a very expensive item.

Quick, easy, courteous, helpful, professional, service

Have had luck in the past but not always sure if it's worth it.

The best store with the best price in this area of california

Love my new cellphone. I had the S21 plus, upgraded it for this one. It works amazing, so happy with my decision. This phone has everything quality and looks.

Thanks for everything you guys all you do for me i appreciate it all best buy company n geek squad too the help me so much

This product works well glad to have this product from best buy.

This feature is so good because it helped me with my computer and checking out my Smartphone, it is so well worth it.

Monthly Best Buy Protection (up to 24 months) is a premium service that offers peace of mind and added security for your valuable electronic purchases. With this protection plan, you can rest easy knowing your investment is safeguarded against unexpected mishaps and malfunctions.

Im very happy i got the insurance... In the Long run the protection will be a blessing

I love that my Best Buy Membership comes with full coverage on most items for 2 years.

Great customer service with a wonderful product. I have had my phone now for 3 years and it is still a top of the line product. I purchase all my cell phones and electronics from Best Buy due to the fact that they are knowledgable and always go the extra mile when assisting me!

Depends on current Geek Squad employed. Some are excellent. Some adequate and some need training and more experience. If BB has a contract with Google to sell Pixel phones then they should know how the phones operate. If the phone is covered in the protection plan than the techs should be familar the phones. Aggravation is when the tech says I dont know Pixel phones because I have an IPHONE. What the tech owns is not relevant. If BB sells it, covers it under the protection plan than simply I only do Apple products is false advertising and failure of contract.

Great purchase I will buy more in the future perfect

Love my upgrade. Easy to navigate. Light weight. Best decision

This has actually been useful and needed once amongst all the phones I have ever purchased from Best Buy. Does have a deductible depending on your device's purchase price.

I love my samsung zfold. I have poor vision and the eye strain looking at small print on cell phone is virtually gone when i use the larger fold screen. I cannot tolerate using a small screen especially at night. Like most people I'm exclusively on my cell every night well worth the price