Customer Ratings & Reviews

Wise purchase. I have used it a couple of times without any issues. Saved me a lot of money on my repairs.

This protection plan is great! I love all the benifits !

I love having all my Best Buy purchases protected with one plan and the Geek Squad service is stellar!

Great value with best buy subscription. Be easy if apple care though

Just got it and I don't regret it. Used it the 2nd gay after i got it.

Excellent service in the store. The product is high quality. I would buy again.

This is the main reason I have chosen to purchase all my phones (unlocked) and other electronics (from computers to televisions to appliances) from Best Buy. For one reasonable annual Total Tech fee, I no longer need to jump through the administrative hoops other sellers make a consumer jump through to make a claim or get a repair. Best Buy makes it easy peasy.

This coverage is second to none. As long as everything lines up , ie, the serial numbers. Your device will be repaired or replaced without any problems. Plus save your receipt to provide proof of purchase.

Just an excellent product! I'm so happy to have included coverage on my Google pixel 9 pro fold, with a hassle free process should my first folding screen device have any issues.

I will never go back to paying for protection with my cellular company. You pay a lot of money and when something goes wrong with your phone, they don't cover the whole cost to repair but best buy if you pay for their protection

Best Galaxy Phone so far!! great camera and very fast operations!

Love my phone! Thank god I purchased the insurance for it, 3 months after I purchased the Galaxy 23 Ultra, imI thebrear screen broke and best buys replced it with a new one for 99 dollars.

I love the phone i have not activated it yet been in the hospital but is a great phone based on the reviews

Great job for giving me the best customer f Treatment for my warranty.

Just LOVE the Geek Squad! They are so helpful, polite, patient, and knowledgeable! They really seem to care for you, not like other places that do not even have a clue as to how to fix problems. Already went to them twice. Forget a 5 star rating, they deserve a 10, right off the charts.

My Samsung 24 ultra is the best. It is customer friendly, which is important for us seniors. The size is just right.

My daughter too happy with this, help her to do everything

Purchased the Galaxy S23 Ultra after being a long time user of the Galaxy Fold 3. The phone is very durable and feels good in the hand. Screen resolution is excellent there's no other screen that can compare to the panels that Samsung puts out. The camera is spectacular, 200MP! Photos look great!

I havent had to use the protection and i hope i dont have to, but glad to have it for this expensive phone.

I used my Best Buy card to purchase my Samsung Flip 6 phone. This plan is way better than the coverage plans from the cell phone companies.