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Customer reviews

Rating 4.8 out of 5 stars with 1288 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,288 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phones from best company and best retailer,easy financing and helpfull stuff. Samsung keeps deliveryng as well Best Buy is top store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone yet!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has so many features I am still learning them all. Very happy with my purchase for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love the protection plans from bestbuy, but y'all need to work on laptop repairs because waiting 2-3 weeks to get it back is too long and will having customers looking elsewhere for quicker repair even if they have a protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has this cool way of sealing itself all by itself! I was watching my husband put it on and it automatically sealed itself to the phone so smoothly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage in case something goes wrong. You never know, so this was the best thing i could have purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely great i recommend it any day any time. its a big guy phone. highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeaahhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT i can't complain about it thats all i can say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick purchase, and a good deal for a Verizon phone with upgrade.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The cost vs the use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess for the one time I needed, it was worth it. Now that is no longer free for to have the company you buy a $1700 phone from to set it up for you. If you are a big tech or gadget person it is good but to use it once a year, the cost out weighs for service for me. Just like insurance though, you buy it just in case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always get you new phone from Best buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her phone and it is easy to use. Not to mention with the total tech she can add a screen protector and fix and cracks the screen gets from normal wear and tear for free! Outstanding service and made us feel special every time we come in the store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a really good cell phone over all, the only problem is that the main screen does not last long when it start coming off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the purchase was very good Excellet customer servicio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CUSTOMER SERVICE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY IS THE BEST STORE TO BUY YOUR STUFF FROM THERE. BEST CUSTOMER SERVICE EVER.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely superb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. She is overjoyed with the features and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, every bit worth the hype so many hidden perks still finding them after a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my S23 Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung Galaxy S23 ultra. It has so many features i'm still learning. It takes great pictures and the battery charges fast but lasts more than a day. Totally awesome. i haven't had a phone charge last for 10 hours let alone more than 24 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really didn't take long to get used to it! Thanks for having it available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything works right now.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. I will be using them if something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy ultra, 25.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The Samsung ultra 25 is the best. I bought 3 phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it, luckily. Samsung galaxy 24 are great cell phone

    I would recommend this to a friend