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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1198 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,198 reviews
  • Rated 5 out of 5 stars

    Great people!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I left my protection anytime I need help or my electronics I turn to my total check projection and they do all the work and fix it for me. I've never had a bad experience with them at this store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice insurance nice benefits 100% secure recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fast and beautiful. It was a quick setup too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have protection on your phone should something happen to it. So far haven't had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 months protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best decision I've made ro gwt a 23 month protection program because I loke paying off my debt without any interest fees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Samsung Galaxy phone is a lot faster and takes the best pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star experience!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Excellent service. Excellent product.knowledge. No high pressure sales. Had a 5 star experience across the board!!! Thank you Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only one !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage or insurance through carriers is a joke. After 2 bad experiences elsewhere, I will always come back to Best Buy because of their amazing customer service and hassle free coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year protection included with Total Care membership. Worth the few bucks. I've had a couple issues with electronics and phones and there is never any hassle getting repairs/replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always porches the warranty because if any accidents they always be there to support you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty protection..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech warranty is the way to go with Bestbuy if you buy alot of electronics..nice to know you get the price match extended period and hardware warranty on hard drives,monitors and routers along with security cams and so much more..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes This is a must! Best Buy honered this on ZFOLD phone, crock pot, coffee maker. Thank You! Ps. been in line behind Customers with no protection it was sad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan! Lifesaver!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Best Buy Protection Plan! One of the best features is being able to take back products if I don't like them. I also appreciate the 24-7 tech support. I've used this often. I highly recommend the Total Tech Support Plan for all your Best Buy tech products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone, out right buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the wife a new phone that wasnt as big as the ultra, to fit her hands and still has the same storage space of 512. Got the new color which was nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection of products is very important. Glad i did this in my phone with Best Buy and Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection plans are great to have in case of unexpected accidents!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A phone is an investment worth protecting.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With our phones constantly at our sides, protection at a reasonable cost like this is a no-brainer. Why WOULDN'T you want to protect it is the real question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome crazy phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome phone. Has everything I need. The little big though. But that's what I like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Aiea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff at the Aiea store are great. They helped me with a phone trade in that i thought was going to take forever but it didn't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend the monthly Best Buy Protection up to 24 months given by total tech. It’s a great piece of mind for all your Apple products plus android, Samsung, etc..

    I would recommend this to a friend