Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1198 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,198 reviews
  • Rated 3 out of 5 stars

    Too bulky

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure it works well, but it was uncomfortable to wear. Too thick. For me at least.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s23 ultra!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New phone, fold 3 repair cost at $500 so felt money better spent on new phone and omg soo much faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love bestbuy stepped and helped me tremendously with a replacement asap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good plan

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan. Saved a lot on many different purchases and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. Best phone I had ever. Great tool for work and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great knowing my products are covered. It was a great price. I highly recommend the service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection Plan. Can’t beat it. So worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Amazing product. The best of all the things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customers service is good. I'm so happy that i got the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection plan - you wont regret it.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan gives us a piece of mind when having children with electronic or the random drop of a phone. This protection plan covers more than other plans by ATT,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe its cheaper than verizon protection and the exact same thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, however this is my second z-phone that the screen is bubble up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly protection plan provides piece of mind in case of an accident that unfortunately can be hard to avoid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad it is included in my total tech plans in my membership because I am purchasing many things every year from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the best phone I ever bought I am so happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my phone, takes amazing pictures! I would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and best buy has really good customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but doesn't cover everything. Like broken screen which i need.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Office in the palm of my hands

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I've ever had. Has so many features. Picture perfect picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cellphone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all my products from this store, great quality

    I would recommend this to a friend